Marketing and Website

Marketing tools, WhatsApp, loyalty, reviews, and the online booking website.

Website, Online Booking, and Domain

• How do I add English to my booking website in Rekaz? Enable English in Localization Settings to let customers browse your Rekaz booking website in an additional language.
• How do I add a WhatsApp button to my website in Rekaz? Add your WhatsApp number in Contact settings, enable Add WhatsApp Button to Website, and save your changes.
• Why can’t I reorder website sections in Rekaz? Check the current Rekaz website design controls for section-order options and contact support when no reorder control is available.
• How do I copy Nameserver values in Rekaz Domain Settings? The current Rekaz interface does not display Nameserver values or a Copy control. Open Domain Settings and use the Link Existing Domain option; custom domain li
• How do I purchase a domain in Rekaz? In Rekaz, open Settings and then Domain Settings to access the custom-domain options. The current interface shows that custom domain linking is available on pai
• How do I enable Maintenance Mode in Rekaz? To enable Maintenance Mode in Rekaz, open Website Options, select Other, and turn on Enable maintenance mode.
• How do I let customers request reservation cancellations on my website in Rekaz? Enable the Website Options setting that lets customers request a reservation cancellation, then review each request in Reservations.
• How do I change my free website link in Rekaz? In the current Rekaz interface, open Domain Settings to find the Edit action for your free store link. The supplied interface evidence does not show the edit fo
• How do I add or edit Terms & Conditions in Rekaz? The current Rekaz interface does not show a field for adding or editing Terms & Conditions text. In Website Options, you can open the Checkout section and enabl
• How do I link my own domain to my Rekaz website? To start linking a domain you already own, open Settings > Domain Settings and use the Link Existing Domain card. The current Rekaz interface requires a paid pl
• How do I change my website colors in Rekaz? The current Rekaz interface does not show controls for changing website colors. Website Options includes a Design section, but the supplied current UI does not
• How do I add a branch location or Google Maps link in Rekaz? Add or update a branch location in Rekaz from the branch form by searching for the business on Google Maps or using the optional Address Url field.
• How do I add website images in Rekaz? The current Rekaz interface does not show an Image Gallery or image-upload control. You can open Website Options > Design to review the available website design
• How do I change my website font in Rekaz? The current Rekaz interface does not show a website font setting, so you cannot change your website font from the available Website Options interface.
• How do I open my booking website in Rekaz? Open your booking website link from Rekaz Home by selecting Booking link.
• How do I publish website changes in Rekaz? Save your changes from Website Options, then open Visit website to check the result. There is no separate publishing step on the current screen.
• How do I add or change my website logo in Rekaz? Update your website’s Brand Logo from Website Settings, then save your changes.
• How do I add a scrolling announcement banner to my website in Rekaz? Add a scrolling announcement banner to the current Rekaz website from Website Options > Design.
• How do I change website contact details in Rekaz? Update the contact numbers, email address, WhatsApp details, and social media accounts shown on your website in Rekaz.
• Why isn’t my domain connecting to my Rekaz website? Troubleshoot a Rekaz custom domain by checking the paid-plan requirement, confirming the exact nameservers at the registrar, allowing up to 24–48 hours for DNS
• How do I control which services appear on my website in Rekaz? Control whether a Rekaz service appears on the booking website by using Set as Internal from the correct service row's Actions menu.
• How do I add a blog to my Rekaz website? Find the Blogs app in the Rekaz App Store, activate it, and open its management area to start creating blog content.
• How do I launch a branded mobile app in Rekaz? Start the Rekaz branded mobile-app launch process through the support channel available from the signed-in dashboard.
• How do I set my website name and business description in Rekaz? In the current Rekaz interface, you can set your website name in the Brand Name field under Website Options. The supplied current UI does not show a Business De
• How do I add a scrolling promotional banner to my website in Rekaz? In Rekaz, open Website Options, select Design, turn on Enable Banner, and enter Banner Text. You can optionally add a Banner Link. The current interface evidenc
• How do I add Terms and Conditions in Rekaz? In Rekaz, open Website Options and enable the “Enable Terms & Conditions checkbox” setting. The current interface does not show a field for adding terms text or
• How do I set the latest appointment time shown by day on my website in Rekaz? The current Rekaz interface does not show a website setting for choosing the latest appointment time displayed for each day.
• How do I add a CNAME record for my website in Rekaz? You do not add a CNAME record inside the current Rekaz Domain Settings page. Rekaz links an existing custom domain by pointing nameservers; the DNS change is ma
• How do I add an announcement banner to my website in Rekaz? Add an announcement banner to the Rekaz website from Website Options, then review and save the banner settings.
• How do I add or edit Terms & Conditions in Rekaz? The current Rekaz interface lets you enable or disable the Terms & Conditions checkbox at website checkout, but it does not show a field for adding or editing t
• How do I add English to my website in Rekaz? Add English to your Rekaz website from Localization Settings by enabling English, saving the language setting, and then adding English names and descriptions to

Marketing, WhatsApp, Loyalty, and Reviews

• How do I set a coupon end date in Rekaz? Set an end date in the coupon Schedule while creating a coupon so that it stops applying automatically on that date.
• How do I send appointment reminders to customers in Rekaz? The current Rekaz interface does not show a setting, editor, timing option, or send action for appointment reminders, so this older reminder workflow cannot be
• How do I send a notification to Loyalty Customers in Rekaz? Create a Rekaz campaign for a prepared Loyalty Customers group by choosing the targeted audience, start time, message content, and final save action.
• How do I customise a customer loyalty wallet in Rekaz? In the current Rekaz interface, you can customise a loyalty card during Loyalty Program setup by choosing a loyalty program and adjusting the card and text colo
• How do I connect or use Google reviews in Rekaz? Open Google Boost from Rekaz Customer Reviews and use the account-specific controls shown there, or contact support when activation is not available.
• How do I set up Loyalty Points in Rekaz? To begin setting up Loyalty Points in Rekaz, select the Points program on the Loyalty Setup page, then review the available card customisation settings for card
• How do I enable and configure customer ratings in Rekaz? Enable and configure Rekaz Customer Reviews by setting review availability, auto-approval, reviewer-name privacy, WhatsApp rating requests, and saving the revie
• How do I set up loyalty stamps or visits in Rekaz? To start a stamp-based loyalty program in Rekaz, open Loyalty Setup and select the Stamps program. The current interface then opens the card-customisation stage
• How do I manage automated call reminders and booking confirmations in Rekaz? Rekaz currently shows automated reservation calls in Marketing Tools under Automated IVR. The current interface evidence does not show controls for turning book
• How do I create a campaign with Rekaz Ads? To start a Rekaz Ads campaign, open Marketing Tools, choose Rekaz Ads, select New Campaign, then enter a campaign name and choose a targeted audience. The curre
• How do I send a reservation confirmation to a customer in Rekaz? The current Rekaz interface evidence does not show a control for sending a reservation confirmation directly to an individual customer. It shows the WhatsApp no
• How do I top up WhatsApp message credits in Rekaz? To start topping up WhatsApp message credits in Rekaz, open the WhatsApp notifications page and select Top up whatsapp credits. The supplied current interface d
• How do I configure WhatsApp notifications in Rekaz? The current Rekaz interface shows a WhatsApp Notifications section on provider profiles, but it does not show the former global WhatsApp notification settings,
• How do I set up a Loyalty Program in Rekaz? In the current Rekaz Loyalty Program setup, choose the Stamps program and customise its card. The current interface evidence does not show the older options for
• How do I create a last-minute promotion in Rekaz? Create a last-minute promotion that offers a discounted price shortly before a service or stay, helping you fill remaining availability.
• How do I set coupon terms in Rekaz? Set coupon terms while creating a coupon by choosing covered services, usage limits, active dates and hours, customer targeting, and advanced settings.
• How do I create a discount coupon in Rekaz? Create a coupon promotion in Rekaz, choose the services it applies to, set its discount and usage limits, schedule when it is active, and create it.
• How do I create a last-minute promotion in Rekaz? Create a last-minute promotion by choosing its promotion type, setting when it becomes available before the service appointment, adding the discount and covered
• How do I add a loyalty card to Apple Wallet in Rekaz? The current Rekaz interface does not show a loyalty-card QR code or an Add to Apple Wallet action for loyalty cards. Apple Wallet settings currently cover reser
• How do I connect WhatsApp in Rekaz? Start the official WhatsApp connection in Rekaz, then link your number through the secure Meta window.
• How do I check whether a WhatsApp message was sent in Rekaz? Check the WhatsApp messaging summary for the last seven days, then open the WhatsApp notification history to review the status of a specific message.
• Why didn’t my WhatsApp message reach the customer in Rekaz? Troubleshoot a WhatsApp message that did not reach a customer in Rekaz by checking notification history, number connection, credits, and auto top-up before cont
• How do I stop WhatsApp rating request messages in Rekaz? Turn off the WhatsApp Rating Request setting in Customer Reviews to stop sending rating request messages through WhatsApp.
• How do I show or hide a customer review in Rekaz? Show or hide a Rekaz customer review from the Customer Reviews list by changing the selected review's Visible or Hidden status.
• How do I reply to a customer review in Rekaz? Reply to a customer review in Rekaz by opening Customer Reviews and selecting Add Reply for the verified review row.
• How do I show only a reviewer's first initial in Rekaz? Show only reviewer initials in Rekaz by enabling Anonymize Reviewer Names in Customer Reviews settings and saving the change.
• Where do customer reviews appear in Rekaz? Find customer reviews in Rekaz under Marketing Tools, then use the Customer Reviews dashboard to review totals, average rating, rating breakdown, and filters.
• How do I use SEO Tools in Rekaz? Add SEO Keywords and review the domain requirement for the Sitemap Link in your website settings.
• How do I enable and manage customer reviews in Rekaz? Enable customer reviews in Rekaz, choose whether public reviews show customer initials, enable WhatsApp rating requests, and open the Reviews list to inspect a