Glossary

Write with AI in Rekaz: requesting, reviewing and applying a suggestion Use the writing assistant to revise text you understand and can verify. A useful instruction identifies the change you want and the facts that must stay accurate.
Website agreements in Rekaz: acceptance text, terms and privacy content Write the short acceptance phrase separately from the full terms. Review both language versions and the page previews so customers see understandable, consistent content.
Website maintenance and search settings in Rekaz Prepare a clear message before enabling maintenance mode. Use the search-related fields for accurate business keywords and the domain setup shown on your account.
Format website text in Rekaz: headings, lists, links, colors and images Use the toolbar inside the terms or privacy editor to make a long document readable. Choose the language first, then format the relevant text and check the page preview.
Website display in Rekaz: announcements, service cards and late-night times Use the banner for a current announcement and choose how services and late-night booking times appear. The preview helps you review a choice before saving it.
Website customer settings in Rekaz: required details, pauses and cancellation Decide what information customers provide and which changes they may request themselves. Read the options revealed by each switch before deciding whether to enable it.
Website contact details in Rekaz: phone, WhatsApp, email and social accounts Choose the contact destinations customers should use. Check each number and account independently, especially when different teams handle calls, WhatsApp and email.
Website checkout in Rekaz: cart limits, payment choices and confirmation Review these settings together. Cart limits affect what a customer can select; payment and confirmation choices affect what happens after booking. The success message should match that process.
Website identity in Rekaz: logo, icon, name and description Set the name and images customers recognize, then write a description that accurately introduces your business. Each language version and each image has its own control.
Rekaz Apple Wallet settings: activation and pass banners Configure the platform’s Apple Wallet option and the separate images used for reservation and subscription passes. Select each picture, check its crop, then save the page.
Tasks in Rekaz: customer, instructions, deadline and assignee A useful task tells a colleague what needs doing, for which customer and by when. Prepare those details before saving. For example, “Confirm the preferred appointment time and record the customer’s answer” gives the assignee a clear action and a clear res
Find tasks in Rekaz: text, customer, staff and date filters Start with the question you want the task list to answer: work for a particular customer, work assigned to a colleague, or work due during a period. Combine filters only when you need all those conditions. The chips below the search controls show what cur
Manage the task list in Rekaz: edit, completion, deletion and pagination Check the task’s customer and description before using a row action. The same list contains information about who created the work, who is responsible for it and whether it is finished. These are separate facts: a task can be due today and still be unfini
Rekaz specialists: every weekly working-hours control Build the week from the hours the specialist can actually work. A day can contain more than one working period, which is useful for a lunch break or a split shift. Read the individual start and end times rather than relying only on the duration shown besi
Rekaz specialists: add, edit and remove a temporary shift A temporary shift records working hours for one date. Use it when a specialist will work an extra day or an exceptional period. Keep the repeating weekly pattern in the work schedule, and check the date before adding the exception.
Rekaz specialists: assign and remove services Choose the services this specialist provides from the Services section of her profile. Build the selection, review the service badges, then save the profile. Searching or changing a category helps you find services; it does not remove choices you already
Rekaz specialists: recurring schedules and one-day changes A weekly schedule describes the normal pattern. A dated override changes one occurrence of that pattern. Choose the scope before changing the hours: a late start next Monday does not necessarily mean every Monday should start late.
Rekaz specialists: remove an exception or a recurring schedule The result of Delete depends on the entry you selected. A temporary shift, one occurrence of a recurring period, a whole weekly schedule and every working schedule have different scopes. Identify the dated entry first, then read the next dialog.
Rekaz specialist profiles: name, description and branches Open the specialist’s name from the list to edit the profile. Use a description that helps someone understand the specialist’s work, and assign branches according to where that person actually provides services.
Rekaz specialists: WhatsApp notification recipients This section lists the people who should receive WhatsApp alerts when this specialist’s reservations are created or changed. Choose the intended recipients and each recipient’s notification language. The list belongs to this specialist, so check whose pro
Rekaz specialists: find people and navigate their schedules Use the specialists list to find a person, narrow the list by branch or service, and inspect a week of work. Filters choose which specialists appear. The weekly calendar controls choose which week you are looking at. These are separate decisions.
Rekaz specialists: holidays, breaks and time off Use a holiday for an absence or a break on particular dates. Keep the specialist’s normal recurring hours in the weekly schedule, then record the exception here. Check the dates and the Full Day switch together: a whole day away and a one-hour training br
Rekaz specialists: service areas, locations and delivery fees Use Geographical location and coverage area in a specialist’s profile to describe where she works. You can define service boundaries or pin a location for the nearest-specialist assignment option. Review the map, delivery fees and selected mode together,
Delete a specialist in Rekaz Use profile deletion when the specialist should be removed from your list. For a day off, an absence or a change in working hours, use the schedule and holiday controls instead. Review the specialist’s name before confirming.
Rekaz specialists: create a profile and set schedule dates Adding a beauty expert starts with a name and a recurring weekly schedule. The schedule dates say when those weekly hours apply. Review both the date range and the individual days before adding the specialist.
Rekaz specialists: copy schedules to other specialists Use Copy All Schedules when another specialist should follow an existing work pattern. Start from the specialist whose schedule you want to use, then choose the destinations. This replaces their recurring schedules; decide separately whether their dated o
Rekaz specialists: capacity, recovery time and commission Capacity controls how many people or booking units the specialist can serve at once. Buffer time reserves time after a booking. Commission is a percentage used for that specialist’s reservations. These settings answer different questions; review each agai
Write a service name with AI in Rekaz Use writing suggestions to improve the wording of a service you have already described. Keep responsibility for the meaning: the final name should describe the service your team actually provides.
Rekaz services: customer specialist choice and labels First choose which specialists can provide the service. The Options section then controls whether the customer gets a specialist choice and how that choice is described. A custom label changes the wording, not the specialists’ names or working hours.
Rekaz services: review and apply SEO writing suggestions Writing suggestions help you revise the description or keyword list. Your existing field stays in place while you review a suggestion. Read and edit the proposed wording before applying it, especially if it adds a promise or detail you did not provide.
Rekaz services: search description, keywords and URL Website Settings contains search metadata as well as the service card’s visible copy. Write the search description for someone deciding whether this service matches what they need, and keep it consistent with the actual service.
Rekaz pricing rules: people and specialist counts A count condition answers when a pricing action should apply. Start by deciding what you are counting, then choose an exact count, a minimum, a maximum or a range. The price action is the second half of the rule.
Rekaz pricing rules: replacement price, discount or addition The Then row defines what the rule should do to the price. Decide whether you want to replace the service price, take an amount off, or add an amount. The same number can mean very different things in these three actions.
Rekaz services: questions customers answer when ordering Add a question when its answer helps you deliver this service. For a haircut, asking about the preferred style is useful; asking customers to repeat information you already have adds work without helping them.
Rekaz services: list choices and additional amounts List and Multi Select questions let you define the answers instead of asking customers to type them. Each option has its own wording, translations and, when enabled, additional amount.
Rekaz services: map-question boundary editor A map question lets you ask for a location and configure service-area boundaries. The area editor has its own Save and Cancel actions, inside the question editor; understand which level you are saving.
Rekaz services: card description, booking button and badge Use Website Settings to help customers understand the service before opening it. Keep the short description factual, the button clear and the badge consistent with what you actually offer.
Rekaz services: branches and categories Branches describe where you offer a service. Categories organize services for customers. Check them together: a category restricted to certain branches can change which branches you can select for the service.
Rekaz service options: names, prices, durations and order Use customer options when the same service needs different versions. A haircut for short hair might cost SAR 150 and take 60 minutes, while long hair costs SAR 220 and takes 90 minutes. Give each version a clear name and its own price and time. Optional e
Rekaz services: add a category from the service form Use Add Category when the service needs an organization category that does not yet exist. Saving this dialog creates the category immediately and selects it on the service draft; creating the service is a separate action.
Rekaz services: gift purchase and claim expiry Gift Settings controls whether someone can buy this service for another person and how long the recipient has to claim it after it is sent. This is separate from how far into the future appointments can be booked.
Rekaz service gallery: upload, crop, arrange and remove images Use the gallery for pictures of the whole service. Choose images that help a customer understand what they are booking, then check the crop and order. A picture for one optional extra belongs in that add-on’s own image field.
Service discounts in Rekaz: final price and dates A direct discount keeps the original amount and adds a lower price beside it. Decide the price the customer should pay before entering the discount; this field asks for that final price, not the saving.
Service pricing in Rekaz: deposit and SKU Use Customize below the price to add a deposit or an identifying code. Keep three values distinct: the original service price, any discounted price, and the deposit. Each answers a different question.
Rekaz services: start intervals, advance booking and cutoffs A service’s duration, the spacing of start times and the deadline for booking it are different settings. Configure them together so the times you offer match how you run the service.
Rekaz services: gaps, simultaneous bookings and people per booking These controls answer three separate questions: how much time to leave between bookings, how many bookings may share a time slot, and how many people may be included in one booking. Set each according to the service you can actually deliver.
Booking services in Rekaz: name, price and duration Start with the appointment you actually sell: what the customer receives, what it costs and how much time it needs. This reference follows a salon’s Service Reservation form. Entering these details is the first step; the service still needs its specialist
Rekaz service add-ons: names, charges, pictures and visibility Use add-ons for optional extras alongside a booking, such as a hair mask for SAR 35. Keep the main service price in its pricing section; the add-on amount is the extra’s own charge. You can also enter zero for a free extra.
Read the Rekaz sales report: totals, invoices, refunds and exports Use the summary for the overall result, the service table to find a difference, and the invoice dialogs to understand it. Keep sales dates, payment dates and refund dates distinct when reconciling the figures.
Rekaz sales report: date ranges and every filter control Start with the period, then narrow the sales report with filters. Understand when a choice takes effect and how to broaden an empty result without accidentally changing the dates.
Reservation report filters in Rekaz: dates, customers, services and payments Choose a meaningful reservation scope, understand how the two date fields differ, and apply or remove filters without confusing payment status with appointment status.
Find the right report in Rekaz: search and report groups Start from the reports directory, narrow the cards by topic, and open the report that answers your question. Directory filters help you find a report; the report itself controls which records appear.
Refunds report in Rekaz: dates, totals and customer or service details Find processed refunds, distinguish refund operations from orders, and compare the table with the correct summary period.
Specialist report in Rekaz: reservations, shared work and exports Compare eligible specialist activity, understand the difference between summary and detail filters, and read each reservation’s dates, status and amounts.
Coupons and promotions report in Rekaz: filters, comparisons and export Compare offer activity and customer use, choose a consistent reporting period, and understand what the totals and empty results mean.
Payments report in Rekaz: dates, filters, refunds and exports Use Payments to answer how much was paid, after refunds, and through which methods. Start with the payment period, narrow the customer or branch when needed, then compare amounts using the same VAT basis.
Payment Methods in Rekaz: names, languages and activation Use this page to define custom payment methods for invoices paid inside the platform. It lists standard payment categories and lets you create or edit custom names. Custom methods do not appear on your website.
In-app notifications in Rekaz: reservation, subscription and purchase alerts Choose which event notifications you want to receive in the Rekaz application. These switches are your in-app notification preferences. They do not edit the text of customer messages or change the reservation, subscription or order itself. Review each eve
Merchandise order report in Rekaz: search, status, totals and export Find matching merchandise orders, understand how status affects counts and averages, and export the scope you actually applied.
Rekaz Loyalty: wallet card appearance fields Customize the appearance of a stamp-based loyalty card. Use the preview to check colors and artwork before saving.
Rekaz Loyalty: stamp-configuration fields Use stamp configuration to choose qualifying services, free rewards and how customers collect stamps. Review the eligible-service list separately from the reward list.
Rekaz Loyalty: points earning and reward fields Set how many points customers earn, then define the rewards they can redeem. Each reward type has different inputs.
Rekaz Loyalty: points-card design and conversion fields Review the points-card design and how existing stamp balances will carry over. Conversion is permanent: the final screen states that you cannot return to stamps.
Rekaz Loyalty: Apple Wallet notification fields Compose a notification for customers who added your loyalty pass to Apple Wallet. Review the recipient count, allowance and preview before sending.
Rekaz Loyalty: wallet location and reminder fields Choose locations and write the reminder shown with the loyalty card when an Apple Wallet customer is nearby. Review the place and message separately.
Rekaz Loyalty: stamp-import fields and column mapping Select a file, match its columns to the Rekaz template and review the preview before uploading. Mapping the required columns does not establish that every cell contains a valid value.
Rekaz Loyalty: customer search, cards and balance adjustments Find a loyalty customer, display their Apple Wallet card, and review or adjust their stamp balance. Check the customer before any adjustment.
Localization Settings in Rekaz: every field and action Choose the languages available to customers on your website. This page contains two language switches and a Save button. Turning on English also opens a reminder to prepare your English service content.
Rekaz invoice settings: define a tax and its classification A tax definition combines a name, classification and applicable rate or reason. Decide the correct treatment for your business first, then enter that decision here. Giving two definitions the same percentage does not make their classifications interchange
Rekaz invoice settings: company details, tax and document display This page brings together the business details used on invoices, tax settings and document display choices. Work through the groups separately, then review the whole page before saving. A change in the sample preview helps you check the layout; it does no
Rekaz invoice and receipt notes: text, links, colours and pictures Use the two notes editors to add standard messages to your documents. Each has its own toolbar. This reference explains each control and how to keep the result useful for a customer reading a digital or printed document.
Fees in Rekaz: names, amounts and how a fee is applied Define an additional fee using a fixed money amount or a percentage. For a fixed fee, also decide whether the amount belongs to the whole order or to each item. Read the type and application method together: the same number can mean a very different charg
Find and manage expenses in Rekaz: filters, statuses and row actions Use the expense list to find a particular cost, review a period or category, and open the correct record before editing, submitting or deleting it.
Rekaz expense types: names, descriptions and list controls Use expense types to give your team consistent categories for recording costs. Define a clear name and, when helpful, a description of what belongs in it.
Rekaz expense report: dates, branches, totals and exports Review submitted expenses by due date and branch, then use the type breakdown to understand where the total comes from. Draft expenses remain outside this report.
Rekaz expense entry: every field, draft and attachment control Record one expense with its reference, category, branch, due date and amount. Use notes and an attachment to make the record understandable when someone reviews it later.
Rekaz domain settings: store link, domain search and connection Choose between the default Rekaz store link, a new custom domain and a domain you already own. This reference explains the address and search inputs before domain activation.
Rekaz deal stages: names, editing and list controls Keep deal-stage names clear enough for the whole team to use consistently. This page manages the stage definitions; selecting a stage for a customer’s deal is a separate step.
Rekaz customer templates: activation, fields and choices Build a repeatable record for information that belongs together. Configure its fields first, then decide who can see and edit the records. This reference covers the template settings; the companion record guide explains actual entry from a customer profil
Rekaz customer template records: every input and record action Use a template record to keep related information together for one customer. This example uses hair-care preferences to show text, choices, dates, colours and attachments. Your field names depend on the template configured by your business.
Read and navigate a customer record in Rekaz Check the customer’s name before adding a note, task or attachment. Those forms belong to the record you have open. The profile brings together the customer’s reference, contact details and activity; each section answers a different question.
Customer actions in Rekaz: edit and block Use the Actions menu beside Details for the customer record itself. Other sections, such as reservations and orders, have their own row menus. Check which record the menu belongs to before choosing an action.
Customer notes in Rekaz: write, save, edit and delete Use a note for information a colleague should find when reviewing the customer’s record. Include enough context to make the information useful later. “Prefers appointments after 4 pm; confirm a suitable time before booking” is clearer than “afternoon”, an
Format customer notes in Rekaz: every editor control Use formatting to make a note easy to read, then save the note itself. The icons below act on the selected text or the paragraph containing your cursor. Link, color and image icons open additional controls.
Customer merging in Rekaz: main record and selected records Merging combines records that belong to the same customer. Decide which record should remain before opening this form. Two people with the same name are not necessarily duplicates, and the direction of the merge matters.
Import customers into Rekaz: branch mapping and final preview Before Upload, check where the customers will belong and how their information lines up. A successful column match can still point to the wrong kind of information. Use the preview to catch those mistakes, and review the rest of the file separately.
Import customers into Rekaz: prepare and choose the file Use Import when the customer information you want to add is already in a spreadsheet. Prepare a clean table, then match its columns and branches in Rekaz. Choosing a file starts the preparation steps; the final Upload button comes after the preview.
Import customers into Rekaz: match every customer column Map Columns connects the information in your file to customer fields in Rekaz. Read the contents of a column as well as its heading. A filled dropdown means that a source column has been chosen; it does not prove that the values inside it are correct.
Find customers in Rekaz: search, dates, branches and custom-field filters Use filters to narrow the customer list without changing customer records. Keep an eye on the applied conditions below the search box: a correct name can still return no results when another condition excludes that customer.
Customer details in Rekaz: contact information, branches and preferences Use New Customer to create a record, or Actions → Edit on the intended customer to update it. Start with information you actually know. Optional fields do not need invented values, and company details belong in the additional fields shown for a corporate
Company customers in Rekaz: identification and address fields Choose Corporate in the customer form to show these fields. Keep company identification and address details separate, and use the information supplied for the correct company or office. Required markers can differ with the buyer information requested by y
Customer attachments in Rekaz: name, file, preview and deletion Attach a file when the customer record needs the document itself. Start from the correct customer and use a title a colleague can recognize later. The display name and the selected file are separate inputs.
Custom fields in Rekaz: labels, types, choices and checkout visibility Create a customer field when you need a specific piece of information beyond the standard customer details. Decide what answer you need before choosing the field type. A clear question, suitable answer format and sensible requiredness make the information
Commission report in Rekaz: default rates, reservation overrides and filters Review earned commissions, understand the calculation basis, and distinguish a specialist’s saved default from a rate for one reservation.
Collection report in Rekaz: transaction filters, refunds and invoice references Use Collection to trace individual payment and refund events. Start with the transaction period and filters, then compare the VAT-inclusive table with the separate refund and VAT cards.
Rekaz categories: choosing and adding services Add Service assigns existing services to the category. Search and type filters help you find the right items, but the selected count tells you what will be saved—even when some selections are no longer visible in the filtered list.
Rekaz categories: ordering, removing services and deleting a category Category order and service order are separate. Decide whether you want to move a whole group, move a service within that group, remove one association or delete an empty group before choosing the control.
Rekaz categories: finding, editing and controlling visibility Use categories to group services around what a customer is looking for, such as hair appointments or massage. The Categories page manages the group itself; its name, branches and visibility deserve a separate review from the services inside it.
Cash drawer closing report in Rekaz: day boundaries, methods and exports Reconcile collections and refunds using the right payment period and business-day boundaries, then export a clearly scoped report.
Rekaz branches: names, map locations and list controls Use this page to find a branch, create its record or update its name and map location. Keep the branch name, its language variants and its map selection consistent so that staff can identify the right location.
Rekaz Ads: review and save a Google Search campaign The final review brings the choices from the earlier steps together. Read it as a final check of who will see the ad, where it leads and the budget you have set. Save Draft keeps the campaign available for later preparation.
Rekaz Ads: city-targeting controls Choose the cities where the campaign should reach customers.
Rekaz Ads: Google Search keyword fields Add the search phrases relevant to your campaign and review the selected list.
Rekaz Ads: Google Search creative fields Prepare the text, phone number, highlights and quick links for a Google Search ad. The preview is approximate.
Rekaz Ads: budget and schedule fields Review the daily amount and the full campaign dates together. Amounts and eligibility shown on your account take precedence over an example.
Rekaz Ads: Google Search campaign setup fields Set the campaign’s internal identity, destination and bidding choice. This page describes Google Search setup.
Rekaz Ads: Google Search audience fields Choose the age ranges and gender on the Google Search audience step.
Rekaz Ads: Performance Max text, previews and saving Write the text as a set of useful alternatives, each of which makes sense on its own. A headline introduces the offer; a long headline gives it more context; a description explains what the visitor can do next. Keep all three consistent with the destinati
Rekaz Ads: Performance Max links, phone and video URL Each contact or destination field has a different job. The phone number is for calls, quick links take people to individual pages, and the video field accepts a YouTube link for the creative. Check each one independently of the campaign’s main website add
Rekaz Ads: prepare Performance Max images and your logo Prepare images for each shape shown in Creative. A landscape picture and a square picture serve different spaces, so check the composition in each crop rather than assuming one upload fills every image section. Keep the service, product or main subject cl
Rekaz Ads: understand the Ready Package offer Read the package duration and cost breakdown together before choosing Buy package. The offer separates the amount paid now from the advertising budget charged by the advertising platform.
Rekaz Ads: your business location in Performance Max The Maps Location step concerns the business location shown with your ad. It is separate from Location Targeting, where you choose the cities or areas you want to reach. Selecting Riyadh as an audience area does not connect your salon’s Business Profile.
Rekaz Ads: dashboard filter fields Use filters to inspect advertising results. Review the applied-filter chips and displayed dates before interpreting a report.
Rekaz Ads: platform connections and connection controls Use Connections to see which advertising platforms are linked to your business and to start linking another one. Choose the platform you actually intend to use before proceeding to its account authorization.
Rekaz Ads: campaign-list filter fields Use filters to inspect advertising results. Review the applied-filter chips and displayed dates before interpreting a report.