Merchandise order report in Rekaz: search, status, totals and export
Find matching merchandise orders, understand how status affects counts and averages, and export the scope you actually applied.
Reports → Merchandise Orders Report
Report scope
Use this page to compare merchandise orders by branch, status and search. These filters affect the cards, charts, detail table and Excel export together. There is no date-range control on this page, even though some empty-state messages mention a selected period. Do not assume this is a current-month report.
Branch — first Select All list
Choose one branch or Select All. In English this is the left-hand list; in Arabic it is the right-hand list. The report updates immediately after selection. Changing the branch keeps the status and applied search, so a valid branch can still return no results.
Branch, status, code search and export
Status — second Select All list
Choose one status at a time. This changes the report immediately and returns the detail table to page one. The status is the merchandise order’s status; changing this filter does not edit any order.
Status and code search
Select All statuses
Include pending, completed and cancelled orders that match the other filters. Their order counts contribute to the total. Use this for a broad overview, then select a specific status for a like-for-like comparison.
Pending
View merchandise orders recorded as pending. They can increase Total Orders while contributing zero revenue. An order count measures how many matching orders exist; it is not a count of successful payments.
Completed
View completed merchandise orders. Completed is not a guarantee of a positive amount: a completed row can display zero. Read the amount columns alongside the status when reconciling the result.
Cancelled
View cancelled merchandise orders without changing them. If none match, the cards and table show an empty result. Select All to include the other statuses again.
Search text
Enter an order code or a distinctive part of it to find a particular order. Typing only changes the draft text; the displayed report still uses the previous search until you press Search or Enter. This matters before exporting: visible text that has not been applied does not yet restrict the download.
Search button / Enter
Apply the current text to the entire report and return to the first detail page. To remove an applied search while keeping the branch and status, clear the text and press Search or Enter again. Clearing the field without submitting is not enough.
Reset
Restore all branches and all statuses, clear both the visible and applied search, and return to page one. The selected page size remains; Reset does not force the table back to ten rows.
Total Orders
This card counts matching merchandise orders, not individual units sold. One order with several items still contributes one to the order count. The Arabic card is labelled المنتجات; read it here as the number of orders in this report.
Total Revenue
Read the revenue for all matching orders, across detail pages. It is separate from the number of items or orders. Use the same branch, status and applied search when comparing the figure with a downloaded report.
Average Order Value
The average is total report revenue divided by the number of matching orders. Zero-value orders still affect the denominator. For example, two orders worth 100 each and one zero-value order produce revenue of 200 and an average of about 66.67. Changing the status can change the average even when total revenue stays the same.
Orders Breakdown
Read each status count and its percentage within the current filters. Selecting only Completed makes completed orders 100% of that filtered result; it does not mean all orders in the business are completed. With no matching orders, the chart has no data.
Top Selling Products
The list shows up to five products with their revenue from completed orders, ranked by revenue. The English subtitle can say by quantity, but the displayed comparison is Total Revenue; use that amount when interpreting the ranking. Pending orders can appear in the order count without producing entries here.
Top Customers by Spending
Compare the amounts shown for the displayed customers. The chart presents a limited set of leading customers, not a complete customer directory. Hover over a bar to read its name and amount when the axis label is shortened.
Top Customers by Orders
Read the order count for each customer shown. This chart uses the customer group displayed in the spending comparison; do not treat it as a separate exhaustive ranking of every customer by order count. In Arabic its heading can say أفضل المنتجات even though its axis contains customer names.
Scroll and inspect chart bars
Scroll horizontally inside a customer chart when not all bars fit. Hovering shows the full label and value; it does not select a customer filter or change the detail table.
Merchandise Orders Details
Read one merchandise order per row. The table is ordered by creation time, newest first. Its headings and codes are display values on this page rather than editable fields or sorting buttons.
Order details and pagination
Code
Use this identifier when searching for a specific merchandise order. It is separate from a service reservation number. Copy the distinctive code text into Search and apply it to narrow the report.
Customer and Branch
Use the saved customer and branch names to confirm you found the intended order. These names can remain in Arabic in the English interface because they are saved record values.
Creation Time
This is when the merchandise order was created. It is not a delivery appointment or a payment timestamp. Read it with the order code when distinguishing similar orders.
Total Amount and Total Net Amount
Read the displayed monetary values for the order. These two columns can show the same figure; do not interpret their difference as a guaranteed discount or tax calculation. A completed order can show zero in both, so use the original order when investigating the financial details.
No Orders / No search results
Check the applied branch and status, then clear and submit the search or use Reset. An empty product chart alone is not the same as an empty order table: pending or zero-value orders may still exist.
Show: 10, 25, 50, 100
Choose the detail rows per page. Changing the number returns to page one; the summary still covers all matching orders. Page size does not limit the Excel export.
First page
Return to page one.
Previous page
Move back one page when available.
Next page
Read the next group of orders.
Last page
Go to the last result page. Wait for loading to finish before reading its count.
Export as Excel
Download all matching detail rows using the branch, status and applied search. Press Search first if you have edited the text. An empty result can download as a blank worksheet without headings. Review the on-screen count before treating an empty file as a failed download.
Refresh
Refresh after the underlying orders change. Wait for loading to finish; temporary loading counts are not the final result. Refresh does not submit text you have only typed into the search box.
