Payments report in Rekaz: dates, filters, refunds and exports
Use Payments to answer how much was paid, after refunds, and through which methods. Start with the payment period, narrow the customer or branch when needed, then compare amounts using the same VAT basis.
Reports → Sales → Payments
Payment and refund period
Choose the period in which money was paid or refunded. Each event uses its own date. A booking created in August but paid in September contributes to September payments. If that payment is refunded in October, the refund affects October instead. This is why matching the dates on Sales and Payments does not guarantee matching totals.
Today
Review this calendar day. This is not a rolling 24-hour period.
Yesterday
Review the previous calendar day, with the same date at both ends.
Last 7 days
Include today and the six preceding days. On 21 September, for example, this means 15–21 September.
Last 30 days
Include today and the 29 preceding days. This differs from a complete calendar month.
Last 90 days
Include today and the 89 preceding days. Check the displayed boundaries before comparing it with a quarter.
This month
Review the first day of the current month through today. This is the default period, so a mid-month report does not represent a complete month.
Last month
Review the full previous calendar month, from its first day to its last.
This year
Review 1 January through today. Use custom dates for a financial year with different boundaries.
Last year
Review the previous calendar year, 1 January through 31 December.
Since beginning
Use the broad historical period. Open the picker to read its actual Start date; the label does not mean the date your account was created.
Start
Choose the first day from the calendar, then choose the last day. If you close the picker after selecting only a start, it applies that day as a one-day period.
End
Choose the final day and check the completed range on the main date button. You can select the same day at both ends. The desktop picker has no separate Apply button.
Previous month arrow
Move back through the calendar to find an earlier date. Moving between months does not itself select a new reporting period.
Next month arrow
Move forward through the calendar. Check the month and year before choosing a day, especially around the end of a year.
Clear date (×)
Clear the specific range to switch to Since beginning. This broadens the period; it does not mean Today or leave the report without dates. Other filter groups stay separate.
Filters
Narrow the report by one branch, one customer and one creator. These restrictions work together. The badge counts active restrictions, so choosing all three shows 3. Dates are separate and do not add to that number.
Payment report filters
Branch
Select the branch whose payments you are reviewing. This changes the report scope without changing an order’s branch. To return to all branches while keeping the customer and period, remove the Branch chip from the applied report.
Search branches
Type part of a saved branch name to narrow the list, then select the matching result. Branch names remain in the language in which they were entered. Clearing this search text only restores the choices; it does not remove an applied branch filter.
Close the branch picker
Close the small picker when you only wanted to inspect its choices. Selecting a branch fills the draft filter; Show Results is still needed to change the report.
Customer
Select an existing customer to reconcile that customer’s payments. Check the name and, where present, the phone number before selecting a result with a common name. This picker selects a customer; it does not create one.
Search customers
Enter the customer’s saved name and wait for matching results. The opening list is a limited set of suggestions, so search for a missing customer instead of assuming their record does not exist. Arabic names can be searched in an English interface.
All
Choose All to remove the draft customer restriction, then Show Results. This includes customers within the other selected restrictions; it does not clear Branch, Created By or the period.
Close the customer picker
Close the lookup without choosing another customer. The main filter panel remains open so you can review the other fields.
Created By
Choose the creator whose records you want to include. This is a record-creation filter, not a payment method or a specialist-performance filter. Keep it unrestricted when reconciling the business’s total payments.
Search creators
Search the list by name and wait for the matching options. Select the intended person, then apply the panel. A search with no matches does not clear an already applied creator restriction.
Close the creator picker
Close this picker to return to the filter panel. To remove an applied creator while retaining other restrictions, use the Created By chip on the report.
Show Results
Apply the selected branch, customer and creator together. Wait for the report to finish loading, then read the chips above the totals to confirm its scope. A restrictive combination may legitimately produce no payment-method rows.
Close the filter panel
Discard changes that have not been applied. For example, if a customer filter is already active and you select a branch then Close, the report keeps the customer filter without adding that branch.
Reset
Clear all three filters and restore the current month through today. Use this when starting a fresh review. If you only want to remove one restriction and keep a custom period, remove its chip instead.
Remove Branch
Remove the Branch chip to include all branches that match the remaining restrictions. The period stays unchanged.
Remove Customer
Remove the Customer chip to include all matching customers. Other applied filters remain active.
Remove Created By
Remove the creator restriction while retaining the customer, branch and dates you have chosen.
Net Paid Amount
Read payments after refunds, including VAT. Do not subtract the refund card again: the net figure already reflects refunds. If a customer pays 115 and receives a full 115 refund within the same period, their net payment is zero even though both events occurred.
Net payments and refunds
Refunds excluding VAT
This card shows the refunded value without VAT. For a 115 refund containing 15 VAT, the card shows 100. The full 115 affects net payments. Compare figures on the same tax basis before treating a difference as missing money.
Net payments by payment method
Read the net amount for each displayed method. Refunds are deducted and the amounts include VAT. A negative value means refunds through that method exceeded payments during the selected period; it does not, by itself, mean an entry is wrong.
Payment-method percentage
Use the percentage to compare a method’s share of the net total, rather than its share of the number of transactions. Percentages are rounded. Read the amounts themselves when refunds make a method negative or the total is zero.
Details beneath a payment method
Where a method contains a further breakdown, read those indented entries as parts of that method. Do not add both the parent amount and its detailed amounts to your total, because that counts the same money twice.
Net payment distribution
Use the chart to compare the displayed methods by colour and amount. The labels beneath it identify the colours. For a precise reconciliation, use the amounts in the method list rather than estimating a slice’s size.
No data available
A blank method list does not prove that no payments or refunds occurred. Fully offsetting activity can leave a zero net amount while the refund card still has a value. Check both cards, the period and the filter chips before drawing that conclusion.
Refresh / Updated at
Refresh after relevant payment records change and wait for loading to finish. Updated at is the report refresh time; it is not the selected reporting period or the date of a customer payment.
Export
Check the period and applied chips before opening Export. Both export choices use the report restrictions. Exporting is a read operation: it does not collect a payment or issue a refund.
Payment report export
Export as Excel
Download the payment-method summary as a spreadsheet. Check its Payment Date line and applied customer or branch labels before comparing it with another file. The sheet can contain a separate general Date line; use Payment Date to identify the selected payment period. Zero net payments and a nonzero refund amount can both appear in a valid export.
Export as PDF
Open the printable Payment Report and review the applied filters and totals before saving or printing it. Export Date is the time the report was produced, not the payment period. Keep the selected period with your saved copy if that period is not written on the print page.
Sales
Switch to Sales to review sales value and invoice details. Recheck the date range and that view’s filters before comparing the totals.
Payments
Use this tab for the payment-method summary described here.
Collection
Switch to Collection to inspect collection transactions. Its transaction list has its own controls.
