Commission report in Rekaz: default rates, reservation overrides and filters

Review earned commissions, understand the calculation basis, and distinguish a specialist’s saved default from a rate for one reservation.

Reports → Commissions Reports

Which reservations appear?

Start here if a booking seems to be missing. The report includes fully paid reservations that are confirmed and have started, or are marked Done. Partially refunded reservations use the remaining amount. A booking being created, scheduled for the future or partly paid does not by itself make it eligible. Check its payment and reservation status before changing a commission rate.

Reservation period

Choose the dates on which the reservations take place. This is not the period when payments were collected. When reconciling a monthly commission, use the reservation dates and the eligibility rules above together.

Today

Review this calendar day. This is not a rolling 24-hour period.

Yesterday

Review the previous calendar day, with the same date at both ends.

Last 7 days

Include today and the six preceding days. On 21 September, for example, this means 15–21 September.

Last 30 days

Include today and the 29 preceding days. This differs from a complete calendar month.

Last 90 days

Include today and the 89 preceding days. Check the displayed boundaries before comparing it with a quarter.

This month

Review the first day of the current month through today. This is the default period, so a mid-month report does not represent a complete month.

Last month

Review the full previous calendar month, from its first day to its last.

This year

Review 1 January through today. Use custom dates for a financial year with different boundaries.

Last year

Review the previous calendar year, 1 January through 31 December.

Since beginning

Use the broad historical period. Open the picker to read its actual Start date; the label does not mean the date your account was created.

Start

Choose the first day from the calendar, then choose the last day. If you close the picker after selecting only a start, it applies that day as a one-day period.

End

Choose the final day and check the completed range on the main date button. You can select the same day at both ends. The desktop picker has no separate Apply button.

Previous month arrow

Move back through the calendar to find an earlier date. Moving between months does not itself select a new reporting period.

Next month arrow

Move forward through the calendar. Check the month and year before choosing a day, especially around the end of a year.

Exclude VAT

Calculate commission on the service value without VAT. For a single-provider service worth 115 including 15 VAT, a 10% rate gives 10 commission. Read Service value per provider to see the basis used; Provider sales is a separate figure.

Include VAT

Include VAT in the commission basis. With the same 115 service and 10% rate, commission becomes 11.50. Switching this option changes the commission calculation, not the customer’s bill or the displayed sales amount. Use the same basis throughout a comparison.

Filters

Combine one branch, one specialist, one customer and one order type. The badge counts these restrictions; dates, VAT and the All/Custom rates choice are separate. Changing the draft does not change the report until Show Results.

Filters

Branch / All branches

Choose one branch or use All branches to remove that restriction. After changing the branch, review the specialist selection again because the available specialist choices can depend on the branch. This filter does not reassign any booking.

Beauty Expert / All

Choose a specialist from the options available in your account, or All to avoid restricting the report to one person. If only All is offered, that list does not let you select a specific specialist. The summary’s Search for a provider can still help you find a displayed summary row, but it is not the same report-wide filter.

Customer

Select an existing customer to inspect eligible reservations associated with that customer. A customer with payments but no eligible reservation can produce an empty table. This field selects a record; it does not create a customer.

Customer search

Search by the saved name, mobile number or number shown in the lookup prompt. Wait for matching results and select the intended record. Arabic saved names remain searchable in the English interface; the first suggestions are not the entire customer list.

Clear customer (×)

Remove the selected customer from the filter draft, then apply. Clearing the search text inside the lookup only changes the suggestions; it does not remove a selected customer.

Order Type

Choose Reservation, Package or Gift to focus on the origin of the service reservation. Package and gift reservations can earn commission using the original service value even though the amount collected for that redemption is different. All types removes this restriction.

Show Results

Apply all draft filters together and wait for the refreshed results. A row must satisfy the combined restrictions. If no rows appear, broaden one restriction at a time rather than assuming the record was deleted.

Close

Discard unapplied filter changes. Reopening starts from the filters already used by the report. Closing a small selection list only returns you to the draft panel.

Reset

Clear the four panel filters and restore This month. Check VAT and All/Custom rates separately: Reset does not restore those choices. The button can be unavailable when the panel filters and dates are already at their defaults, even if Include VAT is selected.

Remove Branch

Remove this applied chip to broaden the report while keeping the other restrictions and dates.

Remove Beauty Expert

Remove this applied chip to broaden the report while keeping the other restrictions and dates.

Remove Customer

Remove this applied chip to broaden the report while keeping the other restrictions and dates.

Remove Order Type

Remove this applied chip to broaden the report while keeping the other restrictions and dates.

Clear all

Remove the four panel restrictions while retaining the dates, VAT choice and rate filter. To start a completely new comparison, review those remaining controls as well.

Search for a provider

Narrow only the specialist summary by name. This does not filter the reservation table or the Excel export. Delete the search text to show the summary rows again. A no-match message means the search found no displayed name, not that the entire report is empty.

Commission Rate in the provider summary

Enter the specialist’s default percentage, from 0 to 100; decimals such as 7.5 are accepted. Enter 7.5 for 7.5%, not 0.075. A blank default means no rate has been entered; an explicit 0 means zero percent. A reservation with its own custom rate can differ from this default, so do not calculate every row from the summary rate alone.

Default commission rate

Save default rate (✓ / Enter)

Save a changed valid value using the check mark or Enter. A value below 0 or above 100 cannot be saved. Wait for the saved message before leaving. Changing this default is a persistent specialist setting, not a temporary report filter.

Cancel default-rate edit (× / Escape)

Restore the saved value without changing it. The action icons appear when the draft differs from the saved rate. Leaving the field is not a substitute for choosing Save or Cancel.

Specialist name link

Open the linked specialist profile when you need their full settings. A displayed name without a link is not an editable profile shortcut in that view.

Reservations / Provider sales / Total

Read the qualifying reservation count, the specialist’s share of sales, and the resulting commission total separately. A specialist can remain listed with zero activity for the current filters. Custom reservation rates and the VAT basis can make a simple sales×default-rate calculation differ from Total.

All

Include reservations with default or custom rates, subject to the other report filters. This button does not clear dates, customer, branch or VAT selections.

Custom rates

Show reservations that have a custom rate rather than relying only on the specialist’s default. An empty result does not mean no commissions exist: switch back to All to include ordinary rates. A custom zero is still a deliberate override.

Commission Rate in a reservation row

Edit the percentage for that reservation and specialist only. This does not replace the default in the upper summary. When several specialists appear in one row, line up the name, rate and commission vertically before editing. The same 0–100 limit applies.

Reservation commission rate

Save reservation rate

Save with the check mark or Enter. A custom rate is highlighted. To return to the specialist’s default, clear the custom field and save; entering 0 instead creates a zero-percent override. Check the resulting displayed rate and commission after saving.

Cancel reservation-rate edit

Use × or Escape to discard the draft and restore the existing row rate. This does not remove a previously saved custom rate; clearing and saving is a separate action.

Order Number

Open the order number to inspect its related order. One order can contain more than one service reservation, so matching order numbers do not necessarily mean duplicate rows.

Order Type and Service Name

Use these columns to identify the reservation’s origin and the service being commissioned. Gift and package labels explain why commissionable service value can differ from money collected at redemption.

Service value per provider

This is the amount to which the displayed commission percentage applies. It reflects the provider’s share and the selected VAT basis. For a service value 100 shared equally between two providers, each has a 50 basis; a 10% rate gives 5 for that provider. Do not apply each person’s rate to the full 100 again.

Commission Value

Read the amount calculated for each specialist on that row. This is a commission calculation, not evidence that a commission payment has been transferred. Check the rate and service-value basis when reconciling a difference.

Customer link

Open the linked customer when you need their record. A dash indicates that this row does not display a customer name; it is not a search field.

Paid Amount

Read the paid amount alongside the commission base. Do not assume it is the commission itself or multiply it once for every specialist shown. Gift/package treatment and sharing can make the figures differ.

Reservation date

Use this date to reconcile the selected reporting period. Do not substitute the export date or payment date when checking whether a reservation belongs in the month.

Table scrolling

Scroll horizontally to reach columns outside the viewport. The specialist summary also scrolls vertically when many names are listed. A hidden column or row has not been removed by a filter.

Show:10,25,50,100

Choose the reservation rows per page. The report starts at 25. Changing page size returns to the first page; it does not change the specialist summary’s total scope.

First page

Return to page one.

Previous page

Move back one page; unavailable on the first page.

Next page

Read the next group of reservation rows.

Last page

Jump to the final page. Use the page indicator to confirm your position.

Export to Excel

Export the reservation details for the report filters, not just the visible page. Review the dates, VAT choice and All/Custom rates setting first. The summary-name search does not restrict the export. A report with no matching reservations can download as an empty worksheet; check the on-screen result before treating a blank file as a failure.

Refresh

Reload report values after a relevant record changes. Wait until loading finishes before comparing totals; rows from the previous view may briefly remain during refresh.