Sales, Finance, and Invoices

Orders, cashier, inventory, payment methods, invoices, and tax in Rekaz.

Orders, Cashier, Products, and Inventory

• How do I view order refunds in Rekaz? Open an order’s details and select the Refunds tab to review refund requests linked to that order.
• How do I use Cashier to start an order in Rekaz? Open Cashier, select Create New Order, optionally add a customer, then search for and select a service.
• How do I sell or issue a gift to a customer in Rekaz? Sell a Gift from the Rekaz cashier by selecting the gift service and amount, attaching a customer, entering the recipient details, reviewing the order, and conf
• How do I sell a product in Rekaz? To sell a product in Rekaz, add an item to an order and use the Pay order dialog to select a payment method, enter the paid amount, and submit payment. The supp
• How do I perform a stock count in Rekaz? Use Stock Count in Rekaz to create a stock-taking session, enter the counted quantity for each product, finalize the count, and review variances.
• How do I edit an order in Rekaz? Edit a non-cancelled order from its details page, then review the updated invoice summary and payment status.
• How do I cancel an order in Rekaz? Cancel a Rekaz order from the order row Actions menu after verifying the order and reviewing the warning that its associated services will also be cancelled.
• How do I open and close a cashier shift in Rekaz? Open the Rekaz cashier from the main navigation and close the current cash drawer only after reviewing the shift period, payment breakdown, and final sign-out w
• How do I edit an order in Rekaz? To edit an order in Rekaz, open its order details, choose Edit from the order actions menu, and use the Edit order screen. The current interface also shows More
• How do I add a fee to an order in Rekaz? In the current Rekaz interface, open Settings and select Fees, then choose New Fee. The available evidence does not show the fields, save action, or a way to at
• How do I apply a coupon discount to an order in Rekaz? In Rekaz, the current interface shows an Apply discount option while editing an order. The supplied UI evidence does not show a coupon-code field, preview actio
• How do I filter orders by payment status or date in Rekaz? Open Orders and select Filter to access the current order-filtering entry point. The supplied current interface does not show payment-status or date filter opti
• How do I edit a product's stock quantity in Rekaz? The current Rekaz interface does not show a Stock Quantity field for directly editing a product’s stock balance. In the product Customize dialog, the available
• How do I create a product order for a customer in Rekaz? Create a customer product order in Rekaz from Orders by selecting the customer and branch, adding a Product / service item, finding the merchandise, reviewing t
• How do I add or edit an order item in Rekaz? Add a service or product to a Rekaz order draft, then edit the selected line item and save the reviewed order.
• How do I print an order invoice in Rekaz? Open an order and select Print, or use Print Invoice from the Last Invoice card after the invoice has been issued.
• How do I send a payment link for the remaining amount in Rekaz? Open an order’s details to review the Remaining Amount, then copy an Invoice Link or use Partial Payment for a specific amount.
• How do I record an order payment in Rekaz? Record a full or partial payment for an order by selecting the payment method, reviewing the payment date and amount, and confirming the payment.
• How do I restore a cancelled order in Rekaz? Restore a cancelled order in Rekaz from its Actions menu. After you confirm the restoration, the order returns to Pending Payment and keeps its items.
• How do I cancel an unpaid order in Rekaz? Open the unpaid order, select Actions, choose Cancel Order, review the confirmation message, and confirm the cancellation.
• How do I add or edit a service or product in an order in Rekaz? Add a registered product or service to a new or existing order, edit an existing order item when needed, and save the order in Rekaz.
• How do I create a new order in Rekaz? Create an internal order in Rekaz by choosing a customer or Walk-In, checking the branch, adding an existing product or service or a manual item, reviewing the

Invoices, Tax, and ZATCA Integration

• How do I change an issued invoice in Rekaz? You cannot edit an issued invoice directly in Rekaz. Void it with a clear reason, update the order, then issue a new invoice.
• How do I connect Rekaz to the Zakat, Tax and Customs Authority (ZATCA)? Open App Store in Rekaz and select Activate when the ZATCA integration is available. The supplied current interface does not show the ZATCA app entry or any rem
• How do I add a note to an invoice or receipt in Rekaz? The current Rekaz interface does not show fields or a save action for adding a note to an invoice or receipt. The nearest available location is Invoice Settings
• How do I print an invoice to a cashier printer in Rekaz? In Rekaz, open the relevant order from Orders and select Print. The current Rekaz interface does not show a cashier-printer selection or paper-width setting.
• How do I print an invoice on A4 paper in Rekaz? Start printing an invoice from Orders by selecting Print Invoice for a paid order. The current Rekaz interface does not show an A4 paper-size option.
• How do I configure store invoice settings in Rekaz? Review your company information, VAT settings, customer type, and invoice display options, then check the invoice preview before you save.
• How do I void an invoice and issue a new one in Rekaz? Void a Rekaz invoice with a documented reason, edit the order if needed, and issue the replacement invoice only after reviewing the order and amount.
• How do I void an invoice and issue a new one in Rekaz? Open the order linked to the invoice, void the invoice, select a cancellation reason, then issue a new invoice after completing your order changes.
• How do I refund an invoice in Rekaz? Refund an invoice in Rekaz from a paid order by selecting Refund Invoice, choosing the services, refund method, and reason, then selecting Process Refund.
• How do I check QR or barcode options on an invoice in Rekaz? Open Invoice Settings, review the available invoice entries in General Settings, check the Preview, and save your changes.
• How do I change the business name shown on an invoice in Rekaz? Update the Company Name in Invoice Settings, review it in Preview, then save the change.
• How do I show prices including VAT in Rekaz? Review VAT and price-calculation settings in Invoice Settings, check the Preview, then save your changes for future invoices.

Finance, Payment Methods, and Electronic Payments

• How do I change the payment method for an order in Rekaz? The current Rekaz interface evidence shows how to open a paid order’s transaction editor and view its Payment Method field, but it does not show a replacement-m
• How do I refund an online payment to a customer in Rekaz? Refund an order from the order itself by selecting Refund Invoice, choosing the payment and refund details, and processing the refund.
• How do I add bank account details for verification in Rekaz? Open Rekaz Pay, go to Online Payments, and provide matching business and bank account details in Account Verification before you submit them.
• How do I activate or use installment services in Rekaz? Rekaz shows installment services under the “Buy now, pay later services” section in Manage online payments. The current interface evidence does not show a provi
• How do I enable online payments in Rekaz? Rekaz requires Account Verification before online payments can be enabled. The current interface shows verification fields and document uploads, but it does not
• How do I add an expense type in Rekaz? The current Rekaz interface shows where Expense Types are managed, but the supplied interface does not show an action to create a new expense type.
• How do I edit or delete an expense in Rekaz? Edit an expense in Rekaz by opening its Reference Number, changing the current form fields, and selecting Draft or Submit. The current expense record interface
• How do online payments work in Rekaz? Online payments in Rekaz require account verification before you can activate the payment methods available to your business. Availability and activation status
• When will I receive Online Payments settlements in Rekaz? Online Payments settlements above SAR 100 are automatically transferred on Sundays, Tuesdays, and Thursdays. Track scheduled settlements and their statuses unde
• How do I view deposit and transfer details in Rekaz? Open Rekaz Pay, then select Online payments and Deposits history. The current interface shows an activation prompt rather than deposit or transfer records, so s
• How do I add a custom payment method in Rekaz? Create a custom payment method in Rekaz, enter its name, set its Active Status, and save it.
• How do I record a cash payment for a reservation in Rekaz? From the Reservation Summary, select Payment, then choose Cash to record a cash payment and complete the reservation.
• How do I add a fee type in Rekaz? Create an additional fee in Rekaz by choosing a fixed or percentage amount and applying it per cart or per item.
• How do I view settlement details in Rekaz? The current Rekaz interface shows settlement history by settlement date, but it does not show the older Settlements list or a View details action for individual
• How do I share a payment link or partial payment link in Rekaz? In the current Rekaz payment-link dialog, select Payment link and use Copy link to copy a standard payment link. You can also select Partial Payment, but the su
• How do I collect the remaining balance after a deposit in Rekaz? Collect the remaining balance by entering it in Paid Amount * in the Pay order dialog and selecting Pay order. You can also select Payment link and use Copy lin
• How do I add a payment method in Rekaz? Add a payment method from Settings so it can be used in Rekaz.
• How do I turn off Cash On Arrival in Rekaz? The current Rekaz interface does not show a Cash On Arrival setting or a control to turn it off. Rekaz Pay provides online-payment management only in the suppli
• What payment methods are available in Rekaz? Review enabled payment methods in Settings. Only methods available for the current payment flow appear when completing a reservation or order.
• How do I accept a partial payment in Rekaz? Accept a partial order payment in Rekaz by opening a pending-payment order, selecting Pay Order, choosing the payment method and date, entering less than the Re
• How do I share a payment link with a customer in Rekaz? Open the order, check the Remaining Amount, then copy the appropriate payment link to send to the customer.
• How do I record an order payment in Rekaz? Record a payment against an order in Rekaz by entering the amount, selecting a payment method, and setting the payment date.