How do I create a new order in Rekaz?

Last updated: August 15, 2026

Create an internal order in Rekaz from Orders. Choose a registered Customer or use Walk-In, confirm the Branch, then add an existing product or service or enter a Manual item.


The order is not created until you review the Invoice summary and select Submit.


Steps

  1. Select Orders in the Rekaz sidebar.

    The Orders page opens.

  2. Select Create New Order.

    The new-order form opens.

  3. Choose a Customer, or select Walk-In when the sale is not assigned to a saved customer. Confirm the Branch before adding items.

    The order shows the selected customer treatment and branch.

  4. Select Add New Item.

    The item-type menu opens.

  5. To add an existing Rekaz item, select Product / service.

    The product and service selector opens.

  6. Choose All, Reservations, Subscriptions, Packages, Merchandise, or Gifts to limit the item type.

    Only items from the selected type are shown.

  7. Use Search for service... to find the item, then select its card.

    The selected product or service is added to the unsaved order.

  8. To add a custom line instead, select Add New Item again.

    The item-type menu opens again.

  9. Select Manual item.

    The Add custom item dialog opens.

  10. Enter a clear Name for the custom item.

    The required custom-item name is entered.

  11. Enter its Price and Quantity.

    The custom-item price and quantity are entered.

  12. Optional: enter a Discount, SKU, or Description when the manual line needs one.

    The optional custom-item details are entered.

  13. Select Add.

    The manual item is added to the unsaved order.

  14. Review Invoice summary and select Apply discount only when the whole order needs a discount.

    The order totals, tax, and any order discount are ready for final review.

  15. Select Submit to create the order, or Cancel to leave without creating it.

    The order is created only after Submit is selected.


Illustrated guide

Step 1: Open Orders from the Rekaz sidebar.


Open Orders from the Rekaz sidebar.


Step 2: Start a new order.


Start a new order. in Rekaz


Step 3: Choose Customer or Walk-In and confirm the Branch.


Choose Customer or Walk-In and confirm the Branch. in Rekaz


Step 4: Open the Add New Item menu.


Open the Add New Item menu. in Rekaz


Step 5: Choose Product or service.


Choose Product or service. in Rekaz


Step 6: Choose the required product or service type.


Choose the required product or service type. in Rekaz


Step 7: Search for and select the required service.


Search for and select the required service. in Rekaz


Step 8: Open Add New Item for a manual line.


Open Add New Item for a manual line. in Rekaz


Step 9: Choose Manual item.


Choose Manual item. in Rekaz


Step 10: Enter the manual item's Name.


Enter the manual item's Name. in Rekaz


Step 11: Enter the manual item's Price and Quantity.


Enter the manual item's Price and Quantity. in Rekaz


Step 12: Add optional manual-item details.


Add optional manual-item details. in Rekaz


Step 13: Add the manual item to the order.


Add the manual item to the order. in Rekaz


Step 14: Review the Invoice summary and optional order discount.


Review the Invoice summary and optional order discount. in Rekaz


Step 15: Submit the new order.


Submit the new order. in Rekaz


Important notes


You can use Walk-In when it is appropriate not to register a customer.


For a custom item, use a clear name and price.


Related questions

  • How do I create an internal order in Rekaz?

  • How do I add an order for a customer in Rekaz?

  • How do I create a new order invoice in Rekaz?

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