Bookings and Schedules
Create and manage Rekaz bookings, and set schedules, working hours, and availability.
Schedules, Working Hours, and Availability
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How do I change appointment time-slot intervals in Rekaz? The current Rekaz interface does not show a control for changing appointment time-slot intervals. In a reservation service, it shows an optional setting for spl -
Why are no appointment times available in Rekaz? Appointment times may be unavailable when the requested date is outside the reservation viewing window or permitted time window, when slot capacity or buffer se -
How do I set a service provider’s coverage area in Rekaz? Set a service provider’s coverage areas, add areas from the map or search, optionally enter a delivery fee for each area, and save the changes. -
How do I set the last booking time shown to customers in Rekaz? Set the end-of-day time in Website Options to control how booking times are displayed on your website. -
How do I allow or prevent same-day bookings in Rekaz? Control same-day bookings for each reservation service by setting the booking deadline before the time slot starts. -
How do I let customers choose a service provider in Rekaz? The current Rekaz interface does not show a setting that lets customers choose a service provider. The nearest related control lets you select which services ar -
How do I view a specialist’s weekly schedule in Rekaz? Open Specialists, optionally filter the results, then use Date Range to select and move between schedule weeks. -
How do I set a service provider’s working hours in Rekaz? Open a specialist’s working hours, choose whether to override one day or edit the entire schedule, then set the schedule dates, working days, and times. -
How do I block part of a service provider’s schedule in Rekaz? Use a Break in the Add Holiday form to block a specific period in a service provider’s schedule and prevent new bookings during that time. -
How do I record a service provider’s holiday or absence in Rekaz? Record a service provider’s holiday or absence in Rekaz by selecting the dates, holiday type, optional description, and saving the entry. -
How do I add buffer time between bookings in Rekaz? Add a buffer between bookings from an existing reservation service's Beauty Experts & Schedules options in Rekaz. -
How do I set the maximum advance booking period in Rekaz? Set how far in advance customers can see available appointments for a reservation service in Rekaz. -
How do I edit a service provider’s work schedule in Rekaz? Update the working hours in a service provider’s schedule in Rekaz. -
How do I delete all schedules and shifts for a service provider in Rekaz? Delete all schedules and shifts assigned to a specific service provider from the Providers page in Rekaz. -
How do I add leave for a service provider in Rekaz? Add a leave period for a service provider from the Providers page in Rekaz.
Bookings and Appointments
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How do I set the number of people allowed in one reservation in Rekaz? In the current Rekaz reservation-service setup, enable the maximum quantity per order customization. The supplied interface evidence does not show a field for e -
How do I add a booking question to a service in Rekaz? The current Rekaz interface evidence does not show a service-specific control for adding a booking question. The nearest available option is Custom Fields, whic -
How do I create a customer reservation in Rekaz? Create a reservation from the Reservation Calendar, select the service, date, and time, review the provider, then continue to payment in Rekaz. -
How do I change the service in an existing reservation in Rekaz? You cannot change the service in an existing reservation using the current Rekaz interface evidence. No service-selection control is shown for an existing reser -
How do I add a reservation from the Reservations page in Rekaz? In the currently evidenced Reservations flow, add the reservation from the Pay Later dialog by selecting Confirm Reservation. The supplied interface evidence do -
How do I add a reservation from the calendar in Rekaz? The supplied current Rekaz UI evidence does not show the calendar entry point or the older Create Reservation action. It does show the reservation flow at Selec -
How do I change the staff member for an existing reservation in Rekaz? Move an existing reservation to a different staff member from the Edit Reservation window, then review the Date & Time before saving. -
How do I view all appointments in the calendar in Rekaz? The supplied current Rekaz interface confirms that the Reservations area is where you manage the calendar and appointments, but it does not show the calendar sc -
How do I mark a reservation as completed in Rekaz? Current Rekaz evidence shows how to open Edit Reservation Status for a reservation, but it does not show a Completed option or a save control. Marking a reserva -
How do I automatically confirm free reservations in Rekaz? You cannot currently enable automatic confirmation for free reservations in Rekaz: the current interface does not show an “Auto confirm free reservations” setti -
How do I charge a reservation to a customer’s package in Rekaz? Use an active customer package in Rekaz to create a zero-amount reservation, verify the package balance and schedule, and confirm the reservation without chargi -
How do I generate a payment link for a reservation in Rekaz? Create a Rekaz reservation through the verified scheduling flow and generate its payment link from the payment step. -
How do I filter reservations by status or date in Rekaz? Use reservation status buttons, a Reservation Date, or a service provider to narrow the reservations list in Rekaz. -
How do I edit a reservation in Rekaz? Edit a reservation in Rekaz from the Reservations list, then update its Beauty Expert, date, and available time before saving. -
How do I cancel a reservation in Rekaz? Cancel a reservation in Rekaz by opening its Reservation Information, selecting Edit Reservation Status, choosing Cancelled, adding the cancellation reason and -
How do I cancel a reservation in Rekaz? Cancel an existing reservation in Rekaz, add a cancellation reason, and choose whether to notify the customer. -
How do I change a reservation status in Rekaz? Change an existing reservation’s status from its Actions menu without opening the related financial order. -
How do I allow customers to request a reservation cancellation in Rekaz? Enable the setting that lets customers request a reservation cancellation from your website. -
How do I edit a reservation status in Rekaz? Update a reservation to Confirmed, Pending, Cancelled, or Completed in Rekaz.