Services and Service Providers

Set up services, products, and gifts, and manage service providers in Rekaz.

Services, Products, and Gifts

• How do I create a last-minute offer for a service in Rekaz? Create a last-minute promotion for selected services, set when it activates before the appointment, choose the discount, and define the eligible booking period
• How do I assign a service to a category in Rekaz? Assign a Rekaz service to a category from its Advanced settings, then update the service to save the change.
• How do I make a service giftable in Rekaz? Enable the giftable setting for an existing service in Rekaz, then update the service to save the change.
• How do I create a Gift in Rekaz? Create a Gift from Services in Rekaz and set the coupon validity period in days.
• How do I set tax (VAT) for a service in Rekaz? Set tax (VAT) through Invoice Settings in Rekaz. The current account view does not show a separate tax field inside each service.
• How do I change the order of services on my website in Rekaz? Open the Services list and use the drag handle to reorder services when it appears. If no reordering control is available, contact Rekaz support.
• How do I add service search terms in Rekaz? Rekaz does not show a separate search-terms field for an individual service. You can use the business-wide keyword guidance in Website Options to enter keywords
• How do I add a deposit to a reservation service in Rekaz? The current Rekaz interface evidence does not show a control for adding a deposit to a reservation service.
• How do I assign service providers to a service in Rekaz? In the current Rekaz interface, service assignment is initiated from a provider form using the “Select services” button. The supplied interface does not show th
• How do I make a service available in specific branches in Rekaz? Choose which branches offer a service from its advanced settings, then update the service.
• How do I create a reservation service in Rekaz? Choose Service, enter the basic information, set up scheduling and providers, then review the advanced settings before selecting Create.
• How do I add physical goods for sale in Rekaz? To add physical goods for sale in Rekaz, open Services, start a new service, choose Physical Goods, complete the evidenced fields on the form, and select Create
• How do I set a minimum order in Rekaz? In Rekaz, open Website Options and enable “Enable Minimum Order Amount.” The current interface evidence does not show a field for entering a minimum amount or a
• How do I add or change a service image in Rekaz? The supplied current Rekaz interface evidence shows an Images tab in a service editor, but it does not show a control to add, upload, replace, or delete a servi
• How do I duplicate an existing service in Rekaz? Duplicate a package in Rekaz from the package row's Actions menu, review the copied package information, and create the new package only after changing the requ
• How do I create a subscription service in Rekaz? Create a subscription service by choosing Subscription, entering its name, amount, and duration, then reviewing the subscription start, limits, branches, and ca
• How do I create a gift in Rekaz? Create a gift with a fixed amount, then review its page content, voucher validity, accepted branches, and category before creating it.
• How do I publish or hide a service on my website in Rekaz? Hide a service from your website from the Services list, or repeat the same action to publish it again.
• How do I delete a service in Rekaz? Delete a Rekaz service from its Actions menu only after confirming that the correct service was selected and understanding that the deletion is permanent.
• How do I change a service price in Rekaz? Open the service, update the Amount for the relevant option, then select Update Service after reviewing the price.
• How do I set a service duration in Rekaz? Set the booking duration for each service option and save the updated service in Rekaz.
• How do I add a service description in Rekaz? Open the service, enter its details in Service Description, and update the service to save your changes.
• How do I allow multiple customers to book the same time in Rekaz? Enable Customize Slots for a service, then set the number of bookings available in each time slot.
• How do I add custom questions to a service in Rekaz? The current Rekaz interface does not show a way to add custom questions to an individual service. Use Custom Fields to define additional customer details that c
• How do I create a Reservation Service in Rekaz? Create a time-specific Reservation Service in Rekaz and link it to a Service Provider.

Service Providers

• How do I enable reservation notifications for a Provider in Rekaz? Enable reservation alerts for a Rekaz Beauty Expert by opening the provider profile, adding a phone number under WhatsApp Notifications, choosing the notificati
• How do I set a service provider’s service area in Rekaz? Limit a service provider to selected geographical areas, set a separate delivery fee for each area, and save the changes in Rekaz.
• How do I edit a service provider’s details in Rekaz? Open a service provider’s profile, update their details and operating settings, then save your changes in Rekaz.
• How do I set a Service Provider’s default commission rate in Rekaz? Rekaz indicates that a Service Provider’s default commission rate can be viewed and edited in Commissions Reports under Commission rates, or from the provider’s
• How do I manage service providers in Rekaz? Add and manage service providers in Rekaz, including their working schedules, additional work periods, profile details, capacity, and holidays.
• How do I assign services to a service provider in Rekaz? Assign a service provider from the Availability step in each service, then save the service update.
• How do I delete a service provider in Rekaz? Open a service provider’s Actions menu, choose the delete option, review the confirmation message, and delete only if you are certain.
• How do I assign a service provider to a branch in Rekaz? Assign a service provider to a specific branch from the Branch Availability section of their profile, then save the change.
• How do I set a service provider’s schedule in Rekaz? Set a service provider’s available working days and hours in Rekaz so the system can show appointment availability during those periods.
• How do I let customers choose a service provider in Rekaz? Let customers choose an assigned Beauty Expert while booking a reservation service by enabling the option in Beauty Experts & Schedules.
• How do I view provider sales and commissions in Rekaz? Use the Commissions report to review a provider’s commissions, or filter the Product Sales report by branch, creator, and service to review sales figures.
• How do I view staff commission reports in Rekaz? Open Commissions Reports, select a period, search by provider name, view Custom rates, and export the results to Excel.
• What is a Service Provider in Rekaz? A Service Provider is the staff member assigned to an appointment, with a work schedule and bookable services.