How do I fix a website design that is missing or not appearing in Rekaz?

Last updated: August 19, 2026

A design shown in the Rekaz editor is not necessarily saved. To identify whether the issue is with saving or display, review the Preview, save the design, then open the published website in a private browser window.


Following this order can help you avoid rebuilding the design before confirming whether the saved version is being displayed.


Steps

  1. From Home, select Settings in the sidebar.

    The Settings area opens.

  2. Open Website Options.

    The Website Options screen opens.

  3. Select Design.

    The website design editor opens.

  4. Open Preview and review the design before saving.

    A preview of the current website design is displayed.

  5. Select Save to save the design.

    The current design changes are saved.

  6. Select Visit Website to open the published site, then repeat the check in a private browser window outside the Rekaz admin session.

    The published website opens for an independent design check.


Illustrated guide

Step 1: Select Settings in the Rekaz sidebar.


Select Settings in the Rekaz sidebar.


Step 2: Select Website Options from Settings.


Select Website Options from Settings. in Rekaz


Step 3: Select the Design tab in Website Options.


Select the Design tab in Website Options. in Rekaz


Step 4: Review the website design in Preview before saving.


Review the website design in Preview before saving. in Rekaz


Step 5: Select Save in the website design editor.


Select Save in the website design editor. in Rekaz


Step 6: Open the published Rekaz website for a private-window check.


Open the published Rekaz website for a private-window check.


Important notes


Take a screenshot of the Preview before making further changes.


Use a private browser window after saving to reduce the effect of cached website content.


Related questions

  • Why are my website colours not appearing in Rekaz?

  • Why has my booking page design reverted to an older version in Rekaz?

  • Why are my website changes not saving in Rekaz?

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