# How do I request a Rekaz subscription fee refund?

Source: https://help.rekaz.io/en/articles/16425414-how-do-i-request-a-rekaz-subscription-fee-refund
Updated: 2026-08-19

Rekaz currently does not display the older refund-request process, including a Customer Service, email, or phone submission option, in the authenticated interface provided.

  

Use plan management to review your previous subscriptions and invoices. The the available interface does not show a button, form, eligibility period, approval process, or refund-processing timeline for Rekaz subscription fee refunds.

  

# Steps

1.  In Rekaz plan management, locate the section labelled “Your previous subscriptions and invoices.” to review the available subscription and invoice records.
    
    _The “Your previous subscriptions and invoices.” section is visible. No self-service refund-request control is shown in the current interface._
    
2.  Verify that the current plan management screen provides subscription and invoice history only, rather than a refund request workflow.
    
    _You can confirm that the current interface does not show a refund request form, button, or submission channel for Rekaz subscription fees._
    

  

# Illustrated guide

**Step 1:** The Previous subscriptions and invoices section in Rekaz plan management.

  

[![The Previous subscriptions and invoices section in Rekaz plan management.](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618870826/7b17ea5fd4f925c46eac871eb239/nrz408.png?expires=1787961600&signature=f88f13eddc816899ef1ff1254eff1affdb6fc4982ec89e4320145c0d175bee3b&req=diYmHsF5nYldX%2FMW3nq%2BgeHKV3fiZNqCtzOIaMXkbfn5lMFwtR%2BgrmHp7Rco%0AF%2ByDedoJowTGIWlXwWP6ChfIbfM%3D%0A)](https://files.catbox.moe/nrz408.png)

  

**Step 2:** Plan management showing the available subscription and invoice history section.

  

[![Plan management showing the available subscription and invoice history section. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618870856/dc1fa5e5aeef12642cc3a7b1fd09/nrz408.png?expires=1787961600&signature=bfdc68ab95d290dea214424115df29e835f432f38d87ed2b871b3933524c4257&req=diYmHsF5nYlaX%2FMW3nq%2BgcMbumvCBIfPi%2B1hkapJhABa1r4pDNIFUVdX4UPl%0Ax282AFvDgXkaJ6QRd1Mrq1x%2BFAk%3D%0A)](https://files.catbox.moe/nrz408.png)

  

# Important refund policy details

  

Submit the refund request before the 14-calendar-day period ends. The period is calculated from the purchase invoice date.

  

The policy states that the refund amount is processed within 30 days after the request is approved.

  

-   Refund eligibility is subject to the applicable subscription terms.
    
-   If the refund policy and subscription terms conflict, the subscription terms govern.
    
-   Review the relevant details before taking any final or financial action.
    

  

# Related questions

-   What is the Rekaz subscription refund period?
    
-   How long does a Rekaz subscription refund take after approval?
    
-   Which terms apply if my Rekaz refund policy conflicts with my subscription terms?