# How do I connect a ZKTeco biometric device in Rekaz? Source: https://help.rekaz.io/en/articles/16425361-how-do-i-connect-a-zkteco-biometric-device-in-rekaz Updated: 2026-08-19 To connect a ZKTeco biometric device in Rekaz, open App Store and choose the ZKTeco integration that matches the system installed on your device: ZKTeco BioTime or ZKTeco BioCVSecurity. Then follow the connection and configuration guides before entering the device details. A real device, valid serial number, and compatible network settings are required to complete the connection. Do not share a real device serial number publicly or in an unsecured message. # Steps 1. From the signed-in Rekaz dashboard, click App Store in the sidebar. _The App Store opens._ 2. In the App Store, search for ZKTeco. _ZKTeco integration results are displayed._ 3. Choose the integration that matches the system installed on your device. This walkthrough uses ZKTeco BioTime; click Activate. _The ZKTeco BioTime activation flow opens._ 4. Select your exact device model. If it is not listed, select Other Device. _Your device model is selected._ 5. Click Next. _The internet-connection guide is displayed._ 6. Play and follow the Connect to the Internet video guide to connect the device according to the instructions shown in Rekaz. _The internet-connection guide video plays._ 7. Click Next. _The device-settings configuration guide is displayed._ 8. Play and follow Configure Device Settings, then continue with Get Started. _The configuration guide video plays and provides the next setup instructions._ 9. Enter the device Serial number from the device label. _The Serial number field contains the device serial number._ 10. Enter the Area Name for the device location. _The Area Name field contains the selected location name._ 11. After valid device details enable the field, select the applicable Services. _The selected services are shown for the access gate._ 12. Review the real device, area, and selected services, then click Submit. _The access-gate details are submitted when the device information is valid._ # Illustrated guide **Step 1:** Open App Store from the Rekaz sidebar. [![Open App Store from the Rekaz sidebar. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234452/ec44a3d8d9ddbbff070169dc8902/uzbcip.png?expires=1787961600&signature=8fe615cc81820ae25eb819e39aa5334e8daacd3448e21710745b803ac245e480&req=diYmHst9mYVaW%2FMW3nq%2BgWgT6QWwXiZDgQPWCSm07XVlTsbWY%2BQZssWeXhJm%0AUaB4n9JjsUjLlgR2rAM05NtKW2A%3D%0A)](https://files.catbox.moe/uzbcip.png) **Step 2:** Search for ZKTeco integrations. [![Search for ZKTeco integrations. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234487/90a182e410342bebb275ce288480/m8iicd.png?expires=1787961600&signature=6a8959182e9836985830d22e7e194af29ceb736da68a54d8d29507a96cf76e2b&req=diYmHst9mYVXXvMW3nq%2BgX0t6jCW6oSNB0XeKsVm3z%2FrJAdW0dL8BEj9Wcoa%0AZ1GlZuhs9ngQw24H%2F6MDYBdb3zM%3D%0A)](https://files.catbox.moe/m8iicd.png) **Step 3:** Activate the ZKTeco integration that matches your system. [![Activate the ZKTeco integration that matches your system. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234517/045e4d9976ebbd35254d41d6069f/d5i9vk.png?expires=1787961600&signature=ef6d22aae013cb72658f0dd7b7bccc515e9946170a0b31f1fbc5e029a491b8f0&req=diYmHst9mYReXvMW3nq%2BgeGoAenEo9YRCKyGc2oNAK4plKZ67bal5EWRJ%2B4N%0AHugWPrSB8nRgIdgC7n4cnsqFMc4%3D%0A)](https://files.catbox.moe/d5i9vk.png) **Step 4:** Select the biometric device model or Other Device. [![Select the biometric device model or Other Device. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234548/0a09718b2867fb968240428f54d6/pstl3v.png?expires=1787961600&signature=8f59d5f9b3495d819865700d87c232365481dbf34fbffd2d77a0d387da9c3b65&req=diYmHst9mYRbUfMW3nq%2BgbYEWYEvcozeYwUW%2Blg3f%2FTL%2BzOhSbUiHkxMQrvy%0A5aP3yEboFKBoudUaJu3drZ%2FKZ1E%3D%0A)](https://files.catbox.moe/pstl3v.png) **Step 5:** Continue to the device internet-connection guide. [![Continue to the device internet-connection guide. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234579/4afcb6aac8f8be2ed401c19a3901/qk49oz.png?expires=1787961600&signature=ebc168aac3c9c75da17e30c1fe3fa01769c79a39d29a8d0c8deec3ced6d8886c&req=diYmHst9mYRYUPMW3nq%2BgXRvhg239HT2cKaO2vaFYOsbgqmZta4oS9TNOm%2Bn%0AfqCX%2FzZbr%2BEINEqAwS9aYXcz8DA%3D%0A)](https://files.catbox.moe/qk49oz.png) **Step 6:** Follow the guide for connecting the device to the internet. [![Follow the guide for connecting the device to the internet. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234611/7c731146cdcc53aa8d757bfb3c7b/zd56nd.png?expires=1787961600&signature=042227cfd141fd18180fdfb35b3d136bae35cc64bc8f8d68867cbac47e03d78f&req=diYmHst9mYdeWPMW3nq%2BgZ4BJ8do0WNz092w3VhVH5hZWaJtjLr2VhpqygOc%0ALwKCAVsLT%2F8AC3XauDl5Q7gBN08%3D%0A)](https://files.catbox.moe/zd56nd.png) **Step 7:** Continue to the device-settings configuration guide. [![Continue to the device-settings configuration guide. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234652/f82e0f29318ebe67ed0213e3dcac/7f6m8j.png?expires=1787961600&signature=a91b44c965f24abf484b353dea9d9be63f4a67faaeb72ed455e65eb1fabe8e58&req=diYmHst9mYdaW%2FMW3nq%2BgS61QWXnLoDl7emTW4wb5VQN9kTnet7znX6VfOmy%0AJcZGMCG4D%2BkhShHWmHdfgt5HDRk%3D%0A)](https://files.catbox.moe/7f6m8j.png) **Step 8:** Follow the guide for configuring device settings. [![Follow the guide for configuring device settings. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234689/4153f4c9127309e88a20fd664525/gedlq9.png?expires=1787961600&signature=40f9d16bb94cde51859e84376a2607da722f0c9007e517bea3960987737e9d78&req=diYmHst9mYdXUPMW3nq%2BgRF0Ck16SARYkmhYv3mXixmAgjAUFbZlopd0eHkh%0AD6m2TTDg4sMXSj9UKMHnqW%2Fvio0%3D%0A)](https://files.catbox.moe/gedlq9.png) **Step 9:** Enter the device serial number. [![Enter the device serial number. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234723/03fc0e36136cb1a57964cf823262/eela99.png?expires=1787961600&signature=df47e057bae0ef9433fabdf0ffd5c69c0366080aa92bcba2990160c94a9fcf4a&req=diYmHst9mYZdWvMW3nq%2Bge21S%2FRUa%2BkKwtw%2Bg32fxgEVnnPrwT5xXROr5HCc%0AfJzi9BPWIlMerLuEIKJ%2B7WFlTcc%3D%0A)](https://files.catbox.moe/eela99.png) **Step 10:** Enter the area name for the access gate. [![Enter the area name for the access gate. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234765/e1393665f67d80d0bf41313e66fb/jfrmla.png?expires=1787961600&signature=4661c949f8094ad22a9f12c9654c613df0b98888178dddf077ec294bc05bc99f&req=diYmHst9mYZZXPMW3nq%2BgViK23vUjvB0LRfWOuEwzAtozj34PlHmJ9KVYoys%0Ap%2B1unMcouXFtYCCbypt1vtFAbxM%3D%0A)](https://files.catbox.moe/jfrmla.png) **Step 11:** Select the services for the access gate. [![Select the services for the access gate. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234812/1838f6de34d8a5aaf968fbf7aadf/b7cqd9.png?expires=1787961600&signature=be8480d7388216dba8b123d3b74ffe8821daea3d7d98a580416751a603d33234&req=diYmHst9mYleW%2FMW3nq%2BgVY3fJhW5lIiNB7GPEu9koUVtLy8TtC03K6ZLafo%0Abjd0Yz1R5u8SlQ8z3lyaeRe6ZuE%3D%0A)](https://files.catbox.moe/b7cqd9.png) **Step 12:** Submit the access-gate configuration after reviewing the details. [![Submit the access-gate configuration after reviewing the details. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618234835/77a435382989c73c913a72743007/6fmfm0.png?expires=1787961600&signature=0875f606cc7cf5f154c55ee45bfe3e857c91d1dbc5a1e9d489ab700d110d61fa&req=diYmHst9mYlcXPMW3nq%2BgV1F9veda%2Bf8n8o0fJjQdZRLguCLs%2F0ZcOiDuCfo%0A48muoGbLHDFZF%2BV4svZWHBkIhwM%3D%0A)](https://files.catbox.moe/6fmfm0.png) # Before you submit Use the connection values and instructions displayed in your Rekaz account. Do not rely on values from a general screenshot. After submission, test with a trial user and confirm that synchronization appears before relying on the device operationally. - A test serial number does not enable Services or Submit. - Final connection and synchronization require a real ZKTeco device, a valid serial number, and compatible network settings. - Do not publish or send a real device serial number through an unsecured channel. # Related questions - How do I activate ZKTeco BioTime in Rekaz? - How do I add an access gate in Rekaz? - Why are Services or Submit unavailable when connecting my ZKTeco device in Rekaz? - How do I connect a ZKTeco BioCVSecurity device in Rekaz?