# How do I restore a cancelled order in Rekaz?

Source: https://help.rekaz.io/en/articles/16425203-how-do-i-restore-a-cancelled-order-in-rekaz
Updated: 2026-08-15

To restore a cancelled order in Rekaz, open the order, select Restore from Actions, and confirm the restoration.

  

The restored order returns to Pending Payment with its existing items retained. Review the items and amount before you continue with payment.

  

# Steps

1.  From the Home sidebar, select Orders.
    
    _The Orders area opens._
    
2.  Open the cancelled order that you want to restore.
    
    _The cancelled order details open._
    
3.  In the cancelled order, select Actions.
    
    _The available order actions are displayed._
    
4.  Select Restore.
    
    _A confirmation prompt for restoring the order is displayed._
    
5.  Review the confirmation, then select Restore.
    
    _The order is restored and returns to Pending Payment with its items retained._
    

  

# Illustrated guide

**Step 1:** Select Orders from the sidebar.

  

[![Select Orders from the sidebar. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618833020/9ea2684d4be7a7280b9ad0458fb0/ybquf5.png?expires=1787961600&signature=b6d937538a1c40c7b359d79a688bfefcf2f3ea3569903eb0046157e67a7e18f3&req=diYmHsF9noFdWfMW3nq%2BgQTnaWWFe3ppXMCiu%2FRam0UakPbt%2FH2SQHw61TWK%0AwRPMA7qMmJNVMQI8paZATwHb9Eo%3D%0A)](https://files.catbox.moe/ybquf5.png)

  

**Step 2:** Open the cancelled order.

  

[![Open the cancelled order. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618705368/7727c04503ee50a410721efbee12/5b799r.png?expires=1787961600&signature=566f141df6d2d8a72e7145fc19e7e83d6bb972a39f93dd89bd865f5f08e9fbc8&req=diYmHs5%2BmIJZUfMW3nq%2BgSVMGVGOM1Bgml6UWEBU%2Fb47FNGwtjn0wZXYWh90%0Ao3dET8dZNawcdJynaDVl0UKd%2F70%3D%0A)](https://files.catbox.moe/5b799r.png)

  

**Step 3:** Open Actions in the cancelled order.

  

[![Open Actions in the cancelled order. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618705458/3d3198a1ee40b4537f62a49356b5/n6z85w.png?expires=1787961600&signature=4842073bb70d6eda75f20eca0b07c6be571d042956257ea2e4effa4e2ca3f137&req=diYmHs5%2BmIVaUfMW3nq%2BgcurvBN%2BCLIK7faWDZRTOtrbqcEfDPZe6P370ydL%0APQPQ4OboCMjNlRvGVbhuPNYjtLE%3D%0A)](https://files.catbox.moe/n6z85w.png)

  

**Step 4:** Select Restore.

  

[![Select Restore. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618833082/f972a39718f8de6de7a8c7d1cbbb/7pdua2.png?expires=1787961600&signature=014e032f95ee5c41e80db3c9bc346c4e93879804ea3f161a5fc22a179ac68852&req=diYmHsF9noFXW%2FMW3nq%2BgcSNNsqwPvOLRYFEnNiGmsEjA2ohcFYToB3nHXgq%0AcQv2Z2g%2BZvJmAOXN9qTYsO0rjuk%3D%0A)](https://files.catbox.moe/7pdua2.png)

  

**Step 5:** Confirm that you want to restore the order.

  

[![Confirm that you want to restore the order. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618228729/1c2978ceb19a674ef740faaadabc/0d136f.png?expires=1787961600&signature=a8620217f6616d4c3b3bf8bd3a31698652205b6cb918802cd21824022e91060f&req=diYmHst8lYZdUPMW3nq%2BgZEEjv6NGXvmHmMLBiwkihvDONhP%2FK3bF28vRQvA%0AFhx0yi%2BumXpJSF%2B9GQazJbE%2FYAg%3D%0A)](https://files.catbox.moe/0d136f.png)

  

# Important notes

  

After restoring the order, review its items and amount.

  

You may need to check any linked reservations before continuing with payment.

  

# Related questions

-   How do I undo a cancelled order in Rekaz?
    
-   Where can I find Restore for a cancelled order in Rekaz?
    
-   Can I restore a cancelled invoice in Rekaz?