# What is the difference between an employee and a Service Provider in Rekaz?

Source: https://help.rekaz.io/en/articles/16425038-what-is-the-difference-between-an-employee-and-a-service-provider-in-rekaz
Updated: 2026-08-15

In Rekaz, an employee and a Service Provider are related but not the same. An employee has an independent sign-in account, created with their name, email address or mobile number, and password.

  

If the employee provides services, you can link them to a default Service Provider in Access Configuration. Do not create this link for employees who only have administrative responsibilities. After linking, manage the provider’s schedule from the Providers section.

  

# Steps

1.  From the signed-in Rekaz dashboard, open Settings, then select User Management to manage employee sign-in accounts.
    
    _The User Management page opens and shows the employee accounts._
    
2.  Select Add New Employee to begin creating an employee account.
    
    _The employee creation flow opens._
    
3.  Enter the employee’s independent sign-in details, including their name, email address or mobile number, and password.
    
    _The employee account details are entered in the creation flow._
    
4.  In Access Configuration, link a default Service Provider only if this employee also provides services.
    
    _The employee is linked to a default Service Provider when applicable._
    

  

# Illustrated guide

**Step 1:** Open User Management from Settings.

  

[![Open User Management from Settings. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618698276/48cbcf4284ce0c280dd4e47122d7/0d2hub.png?expires=1787961600&signature=9a8eba38eeabfce51ee79400c4970d7135fea1de1891b6d86183a1e92d1e84e5&req=diYmHs93lYNYX%2FMW3nq%2BgTRRZGGAY%2BSlARwV%2Bqi%2FGObU4EBB%2FnHTSHj4S2ef%0ANwfoHvMHVTpbDDYVE%2BEmd3kWjdE%3D%0A)](https://files.catbox.moe/0d2hub.png)

  

**Step 2:** Start adding a new employee.

  

[![Start adding a new employee. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618698350/c641d06ea60958fe68f8fc3c81e1/bhl9k8.png?expires=1787961600&signature=37e35f43607dcc94227f2bb3b1936df14674392e4bf97dd2488a486c1f19bd94&req=diYmHs93lYJaWfMW3nq%2BgYDiqapyxr746J5d9gpYl42DLkYGnq4VjlaNpE6x%0AUrbMXjM%2FHpj%2BHgZY5fOgGKuJobg%3D%0A)](https://files.catbox.moe/bhl9k8.png)

  

**Step 3:** Enter the employee’s separate sign-in details.

  

[![Enter the employee’s separate sign-in details. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618698411/93ba29ee6eecfc61fd6639eec67d/m3t64m.png?expires=1787961600&signature=4e453267fda546c59efb072b12b1d5e698dc42c3e611a61f13c4230040da3140&req=diYmHs93lYVeWPMW3nq%2BgWSvy1uWDCLVBqgCTA051j44aClonnHmd6xvSJkB%0At3Yw87i81SbOaVPSzetCuWsknj8%3D%0A)](https://files.catbox.moe/m3t64m.png)

  

**Step 4:** Link a default Service Provider only for an employee who provides services.

  

[![Link a default Service Provider only for an employee who provides services. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618698473/aa2ec2ddf893ef5d2a85f4950a4d/gfwlaj.png?expires=1787961600&signature=546f5bbdd254f3fbfe5ca6aa0388e796d1da1e7843e43fa669b507a40ca64c95&req=diYmHs93lYVYWvMW3nq%2BgQvI%2FHMM7a5JeHtw7ebaMFSbgc16dFjSKcUHOSQl%0A2lZHcVqLZ6iEqPqUAcg%2BRcqFGIE%3D%0A)](https://files.catbox.moe/gfwlaj.png)

  

# Important notes

  

An employee account is used for sign-in and access permissions. A Service Provider is used for delivering services and managing the provider’s schedule.

  

-   Do not link a default Service Provider for an employee who only performs administrative work.
    
-   After you link the employee, manage the provider’s schedule from Providers.
    

  

# Related questions

-   Is every employee a Service Provider in Rekaz?
    
-   What does the default Service Provider mean in Rekaz?
    
-   How do I link an employee to a Service Provider in Rekaz?