# How do I change the primary account email address in Rekaz?

Source: https://help.rekaz.io/en/articles/16425008-how-do-i-change-the-primary-account-email-address-in-rekaz
Updated: 2026-08-19

  

Use support for this account-identity change. Provide the business name and a safely masked old and new email; never share your password, one-time code, or API key.

  

# Steps

1.  Select Contact support and request the primary account-email change using masked account details.
    
    _Rekaz support receives the account-identity change request without exposing authentication secrets._
    

  

# Illustrated guide

**Step 1:** Contact Rekaz support about the primary account email.

  

[![Contact Rekaz support about the primary account email.](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618697139/8201fe6e2b8b64b18d9f399f04dd/ofmf5j.png?expires=1787961600&signature=4db688538de4fcc6238fc21a19e9ed3dc116eefe96005ad2c52373903fc7297a&req=diYmHs93moBcUPMW3nq%2BgQDwYL0elpK3bkQjRxY%2Ba9XkALXVkPKuE8GahCQ7%0AZJp36d4H6lypEUeiFpVbs4aU7k0%3D%0A)](https://files.catbox.moe/ofmf5j.png)

  

# Important notes

  

Check the entered email address and all other details before saving.

  

# Related questions

-   Where can I change the primary account email address in Rekaz?
    
-   What are the steps to update an account user’s email address in Rekaz?
    
-   Can I use a different email address for an account user in Rekaz?