# How do I void an invoice and issue a new one in Rekaz?

Source: https://help.rekaz.io/en/articles/16299500-how-do-i-void-an-invoice-and-issue-a-new-one-in-rekaz
Updated: 2026-08-19

Voiding an invoice creates a credit note for its value. Afterward, you can issue a new invoice for the order.

  

Verify the order number, invoice number, amount, and reason before selecting Void Invoice. Issuing the replacement invoice locks order editing again.

  

# Steps

1.  From the Rekaz navigation, select Orders.
    
    _The Orders page opens._
    
2.  Select Paid and locate the order whose invoice must be replaced.
    
    _Paid orders and their invoice numbers are visible._
    
3.  Select Actions for the order that has the invoice.
    
    _The order Actions menu opens._
    
4.  Select Void Invoice under Sensitive actions.
    
    _Rekaz opens the invoice-void dialog with the order, invoice, amount, and credit-note warning._
    
5.  Under Reason \*, choose the accurate reason for voiding the invoice and add optional details when useful.
    
    _The required void reason is selected._
    
6.  Review the order, invoice, amount, and reason, then select Void Invoice only when you intend to create the credit note.
    
    _The invoice is voided only after the final action._
    
7.  If the order details need correction before reissuing, open Actions and select Edit, then save the required changes.
    
    _The order can be corrected before the replacement invoice is issued._
    
8.  After the order is ready and shows Invoice not issued, open Actions and select Issue Invoice.
    
    _Rekaz opens the Issue Invoice confirmation._
    
9.  Verify the order number and total amount, then select Issue Invoice.
    
    _The replacement invoice is issued and order editing becomes locked again._
    

  

# Illustrated guide

**Step 1:** Open Orders in Rekaz.

  

[![Open Orders in Rekaz.](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618696853/688a5b3545b1424e75b44a815b61/fh96j3.png?expires=1787961600&signature=4351359b88ffa380d1033bd676cd7e420758c1515ddd774fade7f191c9814499&req=diYmHs93m4laWvMW3nq%2Bgch5FlSYN0c%2BzKpnmf9epMXrkzvV7lq3grz0FWeH%0A%2BB6Tw0%2FOfwkpRRahx4JmZYzdPWw%3D%0A)](https://files.catbox.moe/fh96j3.png)

  

**Step 2:** Filter the Orders list to Paid.

  

[![Filter the Orders list to Paid. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618696916/1b65feac7faa36587bad20a1c72c/7dguqy.png?expires=1787961600&signature=0618b43f5480dbcde1bae9d7cc67dff7e87bc5d94177465e7d5b1426bb42be3f&req=diYmHs93m4heX%2FMW3nq%2BgZZCVGWHL1rWG%2FrmEJjR7VWHPBrVe0oLlkOv7h%2B8%0AjNwQROOjGazISnLGyowwFkbeGl0%3D%0A)](https://files.catbox.moe/7dguqy.png)

  

**Step 3:** Open the paid order's Actions menu.

  

[![Open the paid order's Actions menu. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618800130/29ed0780df5204c6cc2d5d674c29/pwlhll.png?expires=1787961600&signature=89f9af066a28593382d91727c0323c656d56a69278e8ffbd9e66e78db1bbad18&req=diYmHsF%2BnYBcWfMW3nq%2BgSz4fDN4%2FNKMHvt2jkKQHuQLmkbJ1QsHnM6TLtzN%0AFdJ49%2BHBAepgQnrhQ3RV6t7bBtk%3D%0A)](https://files.catbox.moe/pwlhll.png)

  

**Step 4:** Open the invoice-void confirmation.

  

[![Open the invoice-void confirmation. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618800188/77dfae8b3e21cbb71064ff3e4526/k8c1eq.png?expires=1787961600&signature=ca13d9d9758485ad03e81cf3aad64329d8baf68eb957dd9175f76a0b0b3936fd&req=diYmHsF%2BnYBXUfMW3nq%2BgbKdNra260lXNqVrDuvPc4OcTFLFgWzwFzOvscGc%0AsQN2rOYBoqIx5iDn6J47fch1vOg%3D%0A)](https://files.catbox.moe/k8c1eq.png)

  

**Step 5:** Choose the reason for voiding the invoice.

  

[![Choose the reason for voiding the invoice. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618800237/e6bd241dcef7bc46cf3225ad7fe8/xqex2l.png?expires=1787961600&signature=02deef1eeb920ed538068bbb406e81192168aa3571767d9a3e7ea4be1f11bdc9&req=diYmHsF%2BnYNcXvMW3nq%2BgaVjvPNx9m5l2nG%2BjxH4Cxzla6eCKaPpfNfO1euL%0AGsByLUig%2FIoo6HEbY8utX7DlmyY%3D%0A)](https://files.catbox.moe/xqex2l.png)

  

**Step 6:** Confirm the invoice void after the final review.

  

[![Confirm the invoice void after the final review. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618220627/ecc61200d936e2a846cc33529681/7irck3.png?expires=1787961600&signature=298fee373da72da3848c507da95df38cd6a63f051e26c5adab6d7ddb8953c397&req=diYmHst8nYddXvMW3nq%2BgU%2Fbz7NeobYJ9XK5iKe3ybqgwBn5iHuUtdW9VGLU%0AUVa4ZzabZaePB5MObPNMlXcDINo%3D%0A)](https://files.catbox.moe/7irck3.png)

  

**Step 7:** Edit the order before issuing its replacement invoice when needed.

  

[![Edit the order before issuing its replacement invoice when needed. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618800287/3cad4e6380d0a94e32d46d8f9bd0/qe15zg.png?expires=1787961600&signature=deb1b1a08edd152b687817fcea055ca8d7e45c8be7e2c73a7140d6c017070e9c&req=diYmHsF%2BnYNXXvMW3nq%2BgY%2FsXEcbE8TfUVoUk67db9AXhTIh1NQprH9DFzC0%0Ap8gH%2Bd4Wc33MQdL5hqr17yT8%2FyE%3D%0A)](https://files.catbox.moe/qe15zg.png)

  

**Step 8:** Choose Issue Invoice for the corrected order.

  

[![Choose Issue Invoice for the corrected order. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618800341/215fc6dc65882a0ec9f257c60b15/h0xki0.png?expires=1787961600&signature=5da9151181c23d02b45fe543d92ad176058e31121fffee516b91f472d7cc59ef&req=diYmHsF%2BnYJbWPMW3nq%2BgXRgm3gS5L9D%2F%2BqgiRHrGsmpI6%2FEV3KR%2B8M3mLU8%0AeEHC9eZn2SNu2SBwR8awdVlBMck%3D%0A)](https://files.catbox.moe/h0xki0.png)

  

**Step 9:** Confirm issuing the replacement invoice.

  

[![Confirm issuing the replacement invoice. in Rekaz](https://rekaz-794204f202e4.intercom-attachments-1.com/i/o/aahcqj2g/2618800400/abd63be2ff9e860511f8938f09b2/h0xki0.png?expires=1787961600&signature=dcf6059e9d0530a0747094dec8f72d9f4bc6bd9e2e81cbf442f18d295bc825c1&req=diYmHsF%2BnYVfWfMW3nq%2BgYSTBsQt9tYp3g4%2BkWrl3IicsVfFF9dOUMMFGd4i%0AttcAEbgAkJvDw2kQnBL6bVtqWJc%3D%0A)](https://files.catbox.moe/h0xki0.png)

  

# Important

  

You cannot edit an invoice after it has been issued.

  

If you change an order, you must void the current invoice and issue a new one for the changes to appear on the invoice.

  

# Related questions

-   How can I replace an issued invoice in Rekaz?
    
-   Why can’t I edit an issued invoice in Rekaz?
    
-   How do I issue a new invoice after changing an order in Rekaz?
